What are the responsibilities and job description for the Personal Lines Policy Expert position at Liberty Mutual?
We are seeking a skilled Personal Lines Policy Expert to join our team at Liberty Mutual. As a key member of our Customer Response Center, you will be responsible for providing accurate and responsive information to policyholders and agents.
Key Responsibilities
- Interpret policy contracts to insureds based on expert knowledge of personal lines auto products.
- Understand aspects of billing systems as they pertain to policy coverage.
- Identify and communicate transactions and impact to policy premium.
In addition to your technical expertise, you will also possess excellent communication skills, enabling you to provide confident, accurate, and efficient service to our customers.