What are the responsibilities and job description for the Desktop Lead position at Liberty Personnel, Inc?
Job Details
We are seeking a Desktop Lead to design and optimize the agent desktop environment, leveraging Google's tools to enhance efficiency and productivity.
Key Responsibilities:
- Design and implement agent desktop solutions using Google's agent desktop tools.
- Select, configure, and optimize tools and applications for efficiency.
- Provide training and ongoing support for agents.
Required Skills and Technologies:
- CES/CCAI
- DialogFlow CX
- Agent Assist
- Insights and virtual agent builds
- CCaaS, CCAIP
- Agent desktop and Webhooks
Edgar Unthank
300 Conshohocken State Road | Conshohocken, PA 19428
Direct Line:
#IT
#midsenior
#libertyjobs
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