What are the responsibilities and job description for the Case Coordinator position at Libra Solutions?
***This role is in office in our Las Vegas location***
MoveDocs is seeking a Personal Injury Case Coordinator who is responsible for interacting with attorney customers and obtaining information to evaluate medical procedures.
Responsibilities:
- Partners with attorney firms to evaluate personal injury cases and get authorizations
- Grows relationships with attorney firms and medical providers
- Provides recommendations from the scheduler for providers and appointments
- Assists with scheduling patients as needed
- Delivers customer satisfaction through timely, accurate research
- Achieves weekly volume targets and quarterly measurements
- Updates electronic client files while interacting with customers via telephone
- Performs other related duties as assigned by the supervisor
- 2 years of experience interacting with personal injury medical cases
- High School or GED required; some college preferred
- Strong customer service skills
- Commitment to detail and quality
- Knowledge of medical terminology
- Risk management experience helpful but not required
- Ability to work quickly and accurately under tight deadlines
- Interpersonal communication skills that drive success
- Proficient in Microsoft Windows/Office
- Ability to type 35 wpm
- Ability to work at a computer while on the telephone for up to 8 hours a day
- Bilingual a plus
MoveDocs offers competitive compensation, and benefits that includes medical, dental, vision and life insurance plans, plus paid time off.
About Us:
When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.
- MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
- Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
- Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.
Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance industries. #LI-KK1
