What are the responsibilities and job description for the Regional Field Controller position at Life Care Center of Federal Way?
Life Care Center of Federal Way is nestled between Seattle
and Tacoma, offering a perfect blend of urban amenities and suburban
tranquility. Residents enjoy access to beautiful parks, such as Dash Point State
Park, and a vibrant community with diverse dining and shopping options. Federal
Way's proximity to the Puget Sound provides ample opportunities for water
activities and scenic views.
We invite dynamic and experienced candidates who are passionate about leadership and operational excellence to apply for an exciting opportunity as a Regional Business Office Manager/Trainer (Regional Field Controller) at Life Care Centers of America. This is a regional position requires the person in this role to oversee five (5) Skilled Nursing Facilities (SNF) in the Greater Seattle region.
Life Care Centers of America is a privately owned healthcare leader with 47 years of experience. We provide expert skilled nursing and rehabilitation services at over 200 locations nationwide.
This is a great opportunity to be part of an organization that believes you are our most valuable resource, and strives to provide an environment where you will thrive, grow and feel supported. Enjoy all that the Pacific Northwest has to offer - whether it's city living or outdoor adventures like hiking, biking, fishing, boating, and more. Join us in beautiful Washington state!
Position Summary
The Regional Field Controller for SNF oversees the financial operations, full cycle billing, collections and A/R management, cash flow management, and payer reimbursement processes for five (5) skilled nursing facilities in accordance with all laws, regulations, and LCCA standards. Reports to the Division Field Controller. The facilities are located in the Greater Seattle area.
Education & Experience
- Must have experience hiring and supervising of SNF Business Office Managers: 3 years (Required).
- 5 years of experience in a SNF with Washington Medicaid, Medicare, managed care, insurance, and private pay payers preferred.
- Experience with WA Medicaid, Medicare, managed care, and private pay payers: 5 years (Preferred)
- Experience using PointClickCare, RFMS, and/or ADP: 3 years (Preferred)
- Healthcare billing, A/P, collections: 5 years (Required)
- Training others in financial software: 3 years (Required)
Benefits & Perks:
- Competitive Salary
- Medical, Dental & Vision Insurance
- Healthcare Flexible Spending Accounts & Healthcare Savings Accounts
- Life, AD&D, & Disability Insurance
- Paid Time Off, including Vacation, Sick Leave & Holidays
- 401K Savings Plan
- Student Loan Reimbursement (up to $9,000)
- Continuing Education Tuition Reimbursement ($3,000/Year)
- CEUs, BLS, and CPR are provided in-house at no cost for applicable employees
- Employee Referral Reward Program
- PerkSpot Employee Discount Program
- Employee Recognition Program
- Employee Assistance Program- LifeMatters- FREE Mobile App - 24/7 Counseling (140 Languages), financial consultation, legal consultation, online and assisted searches for: Child and elder care resources and guidance, adoption assistance, educational resources, personal security, home improvement, veterinarians, pet sitting, and obedience training
- Career Advancement/ Development Opportunities
- Fit-for-Life Employee Wellness Program
- Discounts for Auto/Home Insurance, Cell Phones, and Pet Insurance
Position Summary
The Regional Field Controller oversees the financial, billing, cash management and reimbursement processes for facilities throughout assigned region in accordance with all laws, regulations and LCCA standards.
Education, Experience, and Licensure Requirements
- Associate’s or bachelor’s degree from accredited college (or equivalent experience).
- Two or more years’ experience as business office manager.
- Prior supervisory experience.
Specific Job Requirements
- Excellent verbal and written communication skills.
- Willing and able to travel.
- Knowledgeable of business office procedures as well as laws, regulations, and guidelines pertaining to long term care and specifically billing.
- Plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures necessary for providing quality financial services.
- Experience with Medicare, Medicare and Insurance billing and collections.
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Assist with selection, training, and support of Business Office Managers.
- Train and support Business Office staff on an ongoing basis in variety of financial software areas (i.e., Net Solutions, RFMS, ADP).
- Identify, report, and serve as part of the solution to issues discovered in the Business Office functions.
- Visit assigned facilities at least quarterly to assess business office functions and assist as needed.
- Communicate and function in an interdisciplinary team.
- Train Business office associates billing processes in accordance with all state and federal regulations.
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
Salary : $3,000
