Academic Advisor and Retention Specialist

Description

Academic Advisor and Retention Specialist 

Life Chiropractic College West 
Location:  Hayward, CA 
Give. Do. Love. Serve. From One’s Own Abundance. 

Position Details:

• Salary Range: $68,640- $70,000 annually 
• Full-Time, Exempt
• 40 hours per week 
• Fully Onsite Position in Hayward, CA

Essential Job Responsibilities: 

• Meet with individual students to assess and develop their educational and vocational goals. 
• Oversee and lead registration for students identified on special schedules 
• Track and meet with students quarterly who are identified as not meeting Satisfactory Academic Progress
• Support the tutoring program
• Encourage students to utilize digital, tutoring and library resources. 
• Prepare supporting documents for student advising files. 
• Analyze and resolve student issues associated with program requirements, course scheduling and degree matriculation. Interpret and apply academic policies for student degree requirements and academic progress as needed. 
• Lead workshops regarding time-management, study skills, test-taking, etc. as needed. 
• Collaborate with campus staff to identify creative solutions to enhance the student's overall educational experience. 
• Support retention efforts, this includes working with Instructors to understand which students are struggling and then reaching out to specific students to help support their academic efforts.
• Pursue and demonstrate content knowledge regarding specific degree, credential and certificate programs. 
• Pursue and demonstrate content knowledge regarding current learning outcome model of academic advising as endorsed by the National Academic Advising Association. 
• Respond to complex inquiries by students and prospective students relating to program requirements, curriculum and course offering, Testing and Educational Services. 
• Familiarity with FERPA and HIPAA regulations. 
• Devise, refine and implement a student retention plan. 
• Track student retention results and modify the plan as needed. 

Qualifications: 

• Bachelor's degree in Counseling, Psychology, Sociology or related discipline required; Master's degree in Counseling, Psychology, Sociology or related discipline preferred 
• 1-3 years directly related experience, preferably in a higher education institution. Demonstrated knowledge of academic advising theories and principles. 
• Excellent oral and written communication skills to explain academic policies and procedures to diverse constituents, including students, faculty and staff. 
• General knowledge of enrollment management and retention best practices and the ability to apply them to an adult learning environment. 
• Working knowledge of federal regulations such as Family Education Rights and Privacy Act (FERPA), and Americans with Disabilities Act (ADA) as it relates to student accommodation. 
• Strong analytical skills to gather data. 
• Experience in interpreting and applying academic policies for student degree requirements and academic progress.
• Experience in resolving academic issues that also involve the vocational and life goals of the student. 
• Excellent interpersonal skills to interact with diverse constituents and to provide high quality support and customer service to students. 
• Sensitivity to the needs of students from diverse backgrounds. 
• Ability to use tact and diplomacy and maintain a high level of confidentiality. 
• Ability to abide by the ethical standards and guidelines for academic advising. 
• Computer skills in the use of word processing, spreadsheet, database, electronic mail and internet applications, preferably Microsoft Office Suite software. 
• Technical skills to learn and use online tools and administrative software. 
• Strong attention to detail and accuracy. 
• Provide professional services with integrity and objectively. 
• Protect the confidentiality of all client information. 

Employee Benefits:

• Free Chiropractic Care for Employees (Discounted Care for Immediate Family Members) 
• Paid Vacation Time, Personal Days, and Sick Time 
• 11 Paid Holidays 
• Merchandise Discount in Bookstore 
• Engaging and Inclusive Environment
• Paid community service such as local events, fundraisers, and volunteering opportunities
• Medical, dental, vision, and life insurance benefits (After 30 days of employment)
• 401(k) Plan (After 30 days of employment)
• Flexible Spending Account 
• Employee Assistance Program 
• Paid Short Term and Long Term Disability 

About Us:

• At its core, Life West empowers transformation by offering its students a path to help create a brighter future for humanity with the Doctor of Chiropractor (DC) degree.
• In March 1981, through the efforts of Dr. George Anderson, Dr. George Wentland, and Dr. Sid E. Williams, president and founder of Life Chiropractic College, an agreement was reached between Life Chiropractic College and Pacific States Chiropractic College. As a result, the college was renamed Life Chiropractic College West.
• Life West is proud of its history and legacy of producing happy and successful alumni who practice around the world.
• Build a campus culture that embraces diversity and inclusion
• Develop a culture of service within and outside of the college
• Improve institutional effectiveness through constant innovation and assessment
• To learn more about Life Chiropractic College West and our mission, please visit our website: https://lifewest.edu/about

Life Chiropractic College West values diversity in our college and workplace. Our company provides equal opportunity for employment to qualified applicants on the basis of experience and the ability to do the available work, without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. LCCW  is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Salary : $68,640 - $70,000