Description

JOB SUMMARY

The Training & Development Specialist (T&D Specialist) supports the mission, goals, and strategic plan of Life Connection of Ohio (LCO) by working collaboratively with clinical directors to develop lesson plans and training materials which contribute to the success of LCO.  This role will provide measurable and effective in-office and on-site clinical training and precepting which aligns with LCO’s strategic values and anchors. The T&D Specialist will help drive performance to support Key Performance Indicators (KPIs), utilize nonconformance and root cause analysis data to drive process improvement, and work to resolve identified gaps between process and training. This position will collaborate with others to lead and/or participate in the presentation of organizational workshops and additionally identified training opportunities.

KEY RESPONSIBILITIES

Essential Duty or Function

1. Effectively delivers new hire general curriculum training for all clinical departments.

2. Effectively delivers in-office and on-site new hire clinical curriculum training for the Recovery Services department. This is a training/teaching responsibility only. T&D are not involved in any part of running the case.

3. Effectively delivers in-office and on-site new hire clinical curriculum training for Hospital Services and Family Services departments, as required. Same as above

4. Become and act as subject matter expert (SME) for recovery services regulations, procedures, and processes.

5. Create a training strategy that starts with and incorporates “the why” of clinical task requirements.

6. Collaborate with clinical directors to identify training needs and develop effective learning solutions for both new hire and incumbent staff.

7. Collaborate with clinical directors to develop and facilitate annual competency assessments.

8. Collaborates with clinical directors to develop ad hoc task specific competency assessments when learning deficiencies are identified.

9. Measure staff comprehension of learning programs through observation and knowledge checks. Adjust training materials based on feedback and results.

10. Maintain accurate training records and ensure compliance with all regulatory requirements.

11. Collaborate with and develop clinical preceptors and evaluate preceptor performance.

12. Collaborate with clinical leadership to develop and maintain effective training materials, including department specific training manuals.

13. Maintain training materials, including instructor-led courses, online courses and training manuals.

14. Manage the Learning Management System.

15. Create training materials using applicable training applications, as needed.

16. Facilitate process improvement initiatives identified through nonconformance data and root cause analysis meetings.

17. Coordinates new hire on-site training and precepting with Recovery Services leadership.

18. When not training collaborate with Recovery Services leadership to create a plan for on-site staff observations to assess learning and staff performance.

19. Develops and/or identifies CEPTC (Continuing Education Points for Transplant Coordinators) points opportunities including verification and communicating the opportunities to staff.

20. Performs additional job-related duties, as assigned.

Qualifications

JOB SPECIFICATIONS

Education
Bachelor’s degree in education, business management, or related field preferred

Experience Requirements

Experience with multimedia training platforms and e-learning technology (including course-building) preferred. At least two years of experience in organ donation preferred. At least 2 years of training/education experience preferred. Experience with lesson planning, adult learning methodology, and workshop facilitation preferred. 

Skills and Abilities

1. Teamwork – Contributes to building and maintaining a positive team environment in the department and throughout the organization.

2. Excellent collaboration, communication, organization, and presentation skills.

3. The ability to work effectively with a wide range of staff.

4. Competent in the use of the iTransplant donor management system and the UNOS DonorNet system.

5. Ability to convey training content in an understandable way.

6. Ability to work independently and as part of a team.

7. Understanding of the importance of effectively serving the internal customers.

Licenses or Certificates
CPTC preferred.

SUPERVISION

Reports to the Director of Quality and Regulatory Affairs; works both independently and collaboratively with T & D team and Recovery Services staff. 

SUPERVISION EXERCISED

Indirectly and collaboratively supervises the Recovery Services preceptor program in conjunction with Recovery Services leadership.

Working Environment

Work environment varies from office to home office environment to clinical practice areas.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to physically lift 75 pounds
• Ability to move donor from cart to bed with assistance
• Ability to work outside normal business hours
• Ability to function in an office environment and all hospital clinical practice areas

ADDITIONAL PHYSICAL DEMANDS 

ADA

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Life Connection of Ohio are expected to perform tasks as assigned by Life Connection of Ohio supervisory personnel, regardless of job title or routine job duties.

Salary : $73,382 - $86,320