Medical Front Desk Receptionist

Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team at our very busy counseling office. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organizational and communication skills, proficiency in telephone techniques, office administration, computer skills, and the ability to handle a variety of tasks efficiently.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Manage incoming calls, emails, and correspondence.
• Maintain an organized front desk area and ensure it is presentable at all times.
• Schedule appointments and manage calendars for staff members.
• Assist with office management tasks including filing, data entry, and maintaining records.
• Utilize Google, Valant, and other software for document creation, scheduling, and communication.
• Supporting the office manager in various administrative tasks.
• Provide personal assistant support as needed to executives and therapists.
• Handle clerical duties such as photocopying, scanning, and organizing documents.
• Ensure compliance with company policies and procedures.
• Have friendly, caring, and personable customer service approach and be willing to prioritize the client's needs.

Qualifications

• Proven experience as a receptionist or in a similar administrative role is preferred.
• Familiarity with office administrative procedures and basic accounting principles.
• Willingness to learn Valant software.
• Strong communication skills, both verbal and written.
• Excellent organizational skills with the ability to multitask effectively.
• Detail-oriented with a focus on accuracy in all tasks.
• Maintain a professional appearance.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Previous experience as a receptionist is an advantage but not mandatory.
• High school diploma or equivalent; additional qualifications in office administration are a plus.

Join our team as a Front Desk Receptionist where you will play a crucial role in creating a welcoming environment for our clients while supporting the operational efficiency of our office. We look forward to your application!

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Front office: 4 years (Preferred)

Location:

• Christiansburg, VA 24073 (Preferred)

Ability to Commute:

• Christiansburg, VA 24073 (Preferred)

Work Location: In person

Salary : $16