What are the responsibilities and job description for the Full Time Customer Retention Agent position at Life Protect 24 7 Inc?
Is your passion is sales?
Life Protect 24/7 is an inbound sales call center searching for full-time self-motivated, high-performing individuals with a desire to advocate for others, challenge themselves, and become leaders in sales. If this sounds like you, you are a great candidate for our Retention Department.
Available Schedules/Shifts:
Schedule:
9am-7pm Monday, 10am-7pm Tuesday - Friday, and 9am-5pm every other Saturday
How will you do that?
Here at Life Protect 24/7, we provide medical security alert devices to those in need. You will receive calls from a variety of customers who are trying to get connected with a medical, billing, or health-related business. This creates an opportunity to share our device with those who may need it and not even know it! Our devices support the rescue of over 5,000 lives every month.
Retention Agents are the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat call center work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. Retention Agents will effectively educate existing customers about the importance of keeping products while bringing integrity and customer satisfaction to every interaction. Building rapport and establishing relationships with our customers is achieved by genuinely listening, identifying needs, communicating with clarity, and providing solutions to their questions and concerns.
What we offer:
Competitive Pay: Hourly plus commission
Weekly Pay
Paid Training
Full-Time Training: Monday-Friday 4pm-10pm
Paid OT on Saturdays
Paid Time Off
Medical, Dental, Vision, AD&D, and Life Insurance
HSA Options
401k with Company Match
Employee Development Program
Employee Product Discount
Beautiful Call Center Work Space
Convenient access to walking trails and Norfolk Premium Outlets
Potential to work remotely (Work From Home) / Hybrid available to employees after 6 months based on performance
What you offer:
Must be at least 18 years of age
High school diploma or equivalent
Sales experience and/or call center environment experience
Strong communication skills (verbal, written, and interpersonal)
A customer-focused approach with adaptability to new situations
Ability to multitask, prioritize, and manage time
Motivation, and desire to achieve powered by YOU!
Paid hourly plus commission.
- Commissions based on performance
Schedule:
9am-7pm Monday, 10am-7pm Tuesday - Friday, and 9am-5pm every other Saturday
If this sounds like the spot for you, and you meet our qualifications, we invite you to apply and bring your skills and charisma to our table.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are an E-Verify company.
Job Type: Full-time
