What are the responsibilities and job description for the CSR - Customer Service Representative position at Life Ride?
About us
Life Ride is a small business in Livingston, NJ. We are professional, agile and customer-centric.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- On-the-job training
Responsibilities:
- Conduct outbound calls to customers to provide assistance and support
- Analyze customer needs and provide appropriate solutions
- Handle customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate and detailed records of customer interactions
- Collaborate with team members to ensure customer satisfaction
Requirements:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Proficient in using computer systems and software applications
- Previous customer service experience is preferred, but not required
- High school diploma or equivalent
Shifts Available:
- 6am-3pm M-F with every other Saturday
- 7am-4pm M-F with every other Saturday
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify, add, or remove duties as necessary.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
Work Location: In person
Salary : $17 - $21