What are the responsibilities and job description for the Medical Receptionist/Front Desk/Phone Receptionist position at LifeChoices Family Medical?
Overview:
We are seeking a skilled and professional Medical Receptionist/Front Desk Specialist/Phone Receptionist to join our team. In this role, you will play a crucial role in providing excellent customer service and administrative support in a healthcare setting. This is a full-time position with competitive pay and benefits.
Duties:
- Greet patients and visitors in a friendly and welcoming manner
- Answer phone calls and schedule appointments using medical scheduling software (Athena)
- Verify patient information, insurance coverage, and collect necessary paperwork and payments
- Maintain patient records and ensure accuracy of information
- Assist with medical administrative tasks such as filing, faxing, and scanning documents
- Handle patient inquiries, provide information, and address concerns or complaints
- Collaborate with healthcare professionals to ensure smooth patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Coordinate referrals to other healthcare providers as needed
- Perform other duties as assigned
Requirements:
-Bilingual-Spanish/English - Required
-Previous experience working in a medical office preferred
- Knowledge of medical terminology and procedures
- Familiarity with electronic medical record systems (Athena, etc.)
-Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using phone systems and handling multiple phone lines
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits(after 90 days):
- Dental insurance
- Paid time off
- Vision insurance
- Life Insurance
Schedule:
- Monday to Friday - (M-Th) 7:45/8 AM - 5:00PM; (F) 7:45/8 AM-1:00PM
Work Location: In person, 18560 N Dale Mabry Hwy, Lutz, FL 33548
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Holistic Medicine
- Ob/Gyn
- Primary Care
Schedule:
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Are you available for a full-time position in office with the hours Monday-Thursday 7:45am/8am-5pm and Friday 7:45am/8am-1pm?
Experience:
- EMR systems: 1 year (Required)
- Medical receptionist: 1 year (Required)
- Multi-line phone systems: 1 year (Required)
- Athenahealth: 1 year (Preferred)
- Family medicine: 1 year (Required)
Language:
- English (Required)
- Spanish (Required)
Ability to Commute:
- Lutz, FL 33548 (Required)
Work Location: In person
Salary : $15 - $19