What are the responsibilities and job description for the Family Support Coordinator position at LifeGift?
R1265H - Family Support Coordinator
Houston
Would You Like a Life-Changing Career with LifeGift
Where You Can Grow as Family Support Coordinator?
Kick-start the career of a lifetime where you can be a part of our mission of hope, working with an incredible team saving lives while modeling our values of Passion, Compassion, and Professionalism to the LifeGift community.
LifeGift is currently looking for a Family Support Coordinator
Do you possess the attributes to be a successful Family Support Coordinator and perform the following essential functions?
- Responds to all inquiries and follow-up requests from families of donors, recipients, transplant centers, and fellow Organ Procurement Organizations (OPO) within a reasonable amount of time, via telephone or email.
- Provides a resolution to less than satisfied families of donors and follows-up as appropriate.
- Collaborates with transplant centers and tissue banks for addressing recipient follow-up requests from families of donors.
- Supports other Communications Department initiatives as appropriate.
Do you have the education and experience to be a Family Support Coordinator?.
- BA or BS in behavioral sciences, life sciences, psychology or two years of OPO experience required.
- Prior experience as an executive assistant with administrative duties, or similar high volume, with one year of experience in a healthcare setting.
- Previous experience in grief counseling, donor family relations, patient advocacy and/or in organ/tissue procurement or transplant center preferred..
As a condition of employment, you must be able to attain Hospital Badge and EMR Access from all of the LifeGift Hospital Partners
The Heart of Our Culture
Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success.
Rewards and Benefits for Your Career and Well-Being
LifeGift values its team members and offers a variety of highly competitive benefits. Full-time team members have the opportunity to enroll in the following insurance plans: medical, dental, and vision, as well as life insurance, LTD and STD, and FSAs and HSAs that are pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match. Additionally, LifeGift offers a tuition reimbursement program to encourage team members to expand their knowledge and further their education. LifeGift recognizes the importance of a work-life balance and encourages team members to take advantage of a generous vacation and sick leave plan.
LifeGift is an equal opportunity employer!
If you are qualified and want to be considered for a career that is life-changing, has purpose, and where you can be a part of an organization that cares about its employees, we encourage you to apply by completing the application at www.lifegift.org/careers/
LifeGift is a drugfree workplace.
