What are the responsibilities and job description for the Veterinary Receptionist/Client Care Coordinator position at LifeLine Animal Project -- DeKalb Animal Services?
LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals. Our community spay/neuter clinics are a vital part of our success in the community.
This position is responsible for daily care of surgical patients, assisting doctors and technicians with surgical and anesthetic procedures, and general housekeeping, this position is an excellent opportunity for a new or experienced assistant.
LifeLine offers competitive pay, insurance benefits, paid time off and holidays to all full-time employees. Our clinics are open Monday – Thursday and one Saturday per month.
Essential Job Functions:
This represents a list of essential job duties. Other duties or special projects may be assigned as needed.
· Uphold the standards and values of LifeLine Animal Project:
Save Lives
Build Community
Be Compassionate
Be Exceptional Stewards
Take Responsibility
Be Courageous
Respect, Embrace and Celebrate Diversity
· Assists with public intake and release of patients.
· Assist with preparing patients – taking temperatures, drawing blood and urine samples – for examination.
· Perform heartworm, parvo, FeLV and other diagnostic tests.
· Responsible for prepping patients for surgery, observing all clinic procedures to enforce sterility and safety of patients.Able to monitor anesthesia, with a clear idea of abnormal conditions.
· Knowledge and ability to intake and release patients, including delivering post-operative instructions in a competent and friendly manner.
· General duties in the operating room during surgery to assist with movement of patients, recovery of patients, and general flow.
· Cleaning of facility, exam rooms and surgical pack preparation as assigned.
· All other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
· One to two years of experience in a veterinary clinic, hospital animal shelter or control facility.
· Handle (on average) 30-60 dogs and cats per day
· Learn characteristics of animal behavior (for example: be able to identify aggressive or fearful behavior)
· Use appropriate safety equipment for fractious or feral animals (will train) – the use of safety equipment is mandatory
· Must be able to work standing or sitting for 8 or more hours
· Able to lift and carry up to 50 lbs repeatedly throughout the day with assistance
· Bend and kneel repeatedly
· Respond quickly to a variety of medical situations
· Cope with death either due to surgical complication or euthanasia
CERTIFICATES, LICENSES, REGISTRATIONS
· Certification in euthanasia may be required.
· Registered Veterinary Technician a plus but not required.
WORK ENVIRONMENT
While performing the duties of this job, employee may be exposed to a kennel that is not air-conditioned and may be exposed to unpleasant kennel smells. May have to handle dogs and cats that are stray, injured, diseased or vicious.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- No nights
Experience:
- Veterinary receptionist: 1 year (Preferred)
- Veterinary clinic: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- DATA ENTRY: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17