Director, Hospital Development & Family Support Services (10217-2025275)

Description

Director, Hospital Development & Family Support Services

Location: Richmond, VA

Department: Hospital Services

Clinical Classification: Clinical Plus

Job Type: Full-Time

Shift: Monday-Friday, weekends and on-call as needed

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization (“OPO”) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provision of organs, tissues and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine and research; and, to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.

How You Will Contribute To LifeNet Health’s Success

The Director of Hospital Development & Family Support Services will plan, direct, and manage hospital development and family support programs. Directs resources allocated to promote and increase the number of donors within the LifeNet Health Donation Service Area (DSA). Develops programs and guides staff to act as a resource for hospitals and the community in organ and tissue donation. Represents LifeNet Health and the OPO (Organ Procurement Organization) as an ambassador of organ and tissue donation.

What You’ll Do

• Operations: Directs the daily operations of the departments, and effectively performs key management functions, including departmental planning, staffing, staff development and deployment of resources. Evaluates effectiveness of Hospital Development and Family Support Services initiatives and makes recommendations for current and future projects that will enhance donation processes throughout the DSA. Manages development of education program and materials. Oversees ongoing education and training to support continued growth.
• People Leadership: Provides oversight to assigned team by supervising, guiding, and directing employees to be effective team members. Ensures that everyone is equipped with the right skills, tools, and talents necessary for executing their duties. Using the established people processes (performance, development, succession, and career) to ensure that their team’s level of performance and capabilities meet current and future standards.
• Strategic Planning: Drives the strategy to support growth by maximizing hospital relationships. Responsible for developing strategic programs for Hospital Development and Family Support Services.
• Continuous Process Improvement: Oversees process improvement to assist hospitals through continuous development and refinement of policies and procedures that maximize organ and tissue donation where applicable and in conjunction with industry standards and federal/state laws. Continuously evaluates Family Support Program and oversees process improvement to increase authorization rates.
  
  

What You’ll Bring (Minimum Requirements)

• Bachelor’s Degree – Business, Marketing, Education, Public Relations, Healthcare Administration
• Valid State Driver’s License
• FIVE (5) years organ procurement organization (OPO) and/or healthcare industry experience
• FIVE (5) years management experience with direct reports
  
  

Preferred Experience/Skills/Certifications

• Master’s Degree – Business, Marketing, Education, Public Relations, Healthcare Administration
  
  

These Would Be Nice Too (Knowledge Skills And Abilities)

• Communication Skills: Written, verbal, and presentation; ability to engage, inspire and influence individuals at different levels; frequently sharing information with others while listening to and understanding their point of view; able to build consensus groups.
• Strategic Thinking: Strategic planning and interfacing, especially for complex or critical issues; impact of regulatory changes on internal processes and products; clear, comprehensive understanding of the link between function and strategy.
• Research, Analytical, Critical Thinking and Problem Resolution Skills: Able to think through and solve problems step-by-step; leads thorough analysis with appropriate attention to detail and the big picture including review of impact at multiple levels of the system; able to look beyond the obvious and dig deeper for the best solution; able to follow somewhat generally defined procedures; problems may be common and at times somewhat complex.
• Decision Making: Makes appropriate decisions regarding the educational needs for each hospital to ensure compliance in the referral of all deaths and imminent deaths in a timely manner, decisions are made frequently as strategy and initiatives of each hospital change (e.g., specific education efforts and follow-up).
• Relationship Management: Able to build and sustain partnerships within company (across departments/functions) as well as outside the organization to achieve common goals and outcomes (i.e., internal, and external relationships with staff, hospital and community leaders).
• People Development: Actively engages in talent management practices (selection, promotion, development, and engagement) to cultivate a workforce that is well aligned with current and emerging talent needs.
  
  

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You will not find another company with a culture as strong as ours.

• 403(b) and Profit-Sharing Plan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
• 18 vacation days
• 9 sick days
• 7 paid holidays
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-worker
  

Salary: $115,336 - $153,808*

The pay rate for the successful candidate will depend on geographic location and the candidate’s qualifications and prior relevant experience. * Actual compensation may be higher based on the successful candidate's knowledge and relevant experience.

This position is eligible for an annual bonus once eligibility criteria are met.

All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law. Further, nothing in this posting is intended to alter the “at will” relationship of a successful candidate and this posting does not constitute a specific promise.

LifeNet Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.