Advisor-Aging Services

Description

Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are a great place to work where staff can grow personally and professionally in a supportive and inclusive environment. 

HOURS:   8:30 am to 4:30 pm, Monday through Friday 

STATUS: Non-exempt, full-time, 37.5 hrs/wk

Hourly Rate: $21.00 

LOCATION: Satellite Site in Greece and/or Webster

SUMMARY:

The Aging Services Advisor uses human services skills to help older adults and caregivers access community-based supports and services. In partnership with Monroe County Office for the Aging and Veterans Services Agency, this role provides assistance applying for benefits and connecting with resources to enhance quality of life. Lifespan is a trusted, mission-driven nonprofit agency with more than 50 years of experience helping aging adults and caregivers. Lifespan is committed to making our agency a great place to work, where our staff can grow professionally while also prioritizing employee wellness. 

DUTIES AND RESPONSIBILITIES

· Provide unbiased information and guidance to older adults and caregivers.

· Assess needs and help with referrals, completing applications, locating resources, etc.

· Share information, in a professional, non-judgmental, and culturally appropriate manner, about programs and services that support an individual’s independence, choice, and self-determination.  

· Complete database documentation in an accurate, timely fashion. 

· Maintain a professional knowledge of local services. Participate in agency learning opportunities, cultural competency, and corporate compliance training.

· Other relevant duties assigned by the supervisor.

Requirements

QUALIFICATIONS

Education: Degree in Human Services or related field of study.

Experience: One year in human services or case management. Knowledge of public benefits and community-based long-term supports and services preferred.

ADDITIONAL REQUIREMENTS

Ability to work in-office with a team.

Proficiency with Microsoft Office products and Zoom.

Strong organizational skills 

Excellent verbal and written communication skills. 

Ability to work in multi-cultural situations.

Ability to handle stressful situations in a professional and respectful manner.

Valid NYS driver’s license.

Lifespan offers great benefits including:

Vacation (21 days) 

Sick (10 days)

Personal Time (3 Days)

Holidays (11)

Medical Insurance (3 options)

Dental Insurance (2 options)

Vision (2 options)

Flexible Spending Account

Health Savings Account with company contribution

403(b) Program

Salary/Hourly Rate

Multiple factors will be considered for salary/hourly determination including, years of relevant service, skills required, education, and internal equity, 

Lifespan is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, gender identity/expression or any other protected characteristic. Lifespan will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical and mental limitations of qualified employees and applicants with disabilities. 

Deadline to Apply: Open until Filled

Salary : $21