Patient Care Coordinator

Job Overview
Lifestyle Chiropractic and Wellness is a well-established private practice chiropractic office with two chiropractors. We are looking for a friendly, self-motivated and experienced Patient Care Coordinator. We are looking for someone with a warm and welcoming smile and demeanor. The right candidate would be outgoing, detail-orientated person with the ability to multitask. Must have experience in a medical or chiropractic office. The ideal candidate will also have experience using Chirotouch. The Patient Care Coordinator plays a vital role in ensuring a smooth and efficient patient experience within our healthcare facility. This position involves managing patient interactions, coordinating appointments, and providing essential administrative support to medical staff.

Responsibilities for Patient Care Coordinator:

• Greet and welcome patients to the chiropractic office.
• Answer phone calls and schedule appointments.
• Manage patient records and update information in Chirotouch software system.
• Verify insurance coverage and process insurance claims.
• Assist with billing, insurance verification and payment collection.
• Provide excellent customer service and ensure patient satisfaction
• Coordinate with office team to ensure smooth patient flow.
• Maintain cleanliness and organization of the reception area and throughout the office.
• Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
• Maintain accurate patient records and manage documentation in compliance with healthcare regulations.
• Collaborate with medical staff to facilitate effective communication regarding patient care needs.
• Educate patients on procedures, treatment plans, and follow-up care as needed.

Skills

• Proficiency in medical terminology to effectively communicate with patients and healthcare professionals.
• Experience in an office environment, preferably within a medical office setting.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent interpersonal skills to foster positive relationships with patients and team members.
• Attention to detail in maintaining accurate records and documentation.
• Ability to work collaboratively in a fast-paced environment while demonstrating empathy and professionalism.

This role is essential for enhancing the overall patient experience while supporting the operational efficiency of our healthcare team. If you are passionate about patient care and possess the required skills, we encourage you to apply for this rewarding position.

Job Types: Full-time, Part-time

Schedule:

• Monday to Friday
• No weekends

Work Location: In person