What are the responsibilities and job description for the Global Compliance Education & Development Manager position at LifeWave?
POSITION SUMMARY
The Global Compliance Education & Development Manager is responsible for implementing and maintaining compliance-related programs for internal staff and the company’s distribution network (Brand Partners), including training, professional development, project management, etc.
The Global Compliance Education & Development Manager will assist in the oversight and management of key compliance programs and projects and cross-function collaboration between management, legal, sales, marketing, customer service, IT, and other key business areas. The Global Compliance Education & Development Manager will also oversee the creation and implementation of global compliance materials, tools, and systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinate and manage key compliance programs globally
- Lead cross-functional projects for global compliance programs, ensuring that department objectives are met on time and within the determined scope
- Create, manage, and maintain internal compliance training programs, tools, and resources
- Create, manage, and maintain field-related compliance training programs, tools, and resources
- Continually monitor and refine compliance programs to ensure successful outcome
- Ensure compliance training for LifeWave personnel and Brand Partners is effectively implemented within schedule timelines and satisfies compliance and business requirements.
- Provide program insight and analytics to identify risks and improvement opportunities for Compliance leadership review
- Coordinates with HR and Compliance leadership on employee onboarding/training for compliance-specific roles and topics
- Assist in the creation, implementation, and management of department employee/career development programs
- Act as a global liaison for internal collaboration for compliance programs and key projects
- Work with compliance leadership and sales, marketing, and communications teams to create and implement effective training materials, tools, and campaigns
- Work with HR and Compliance management to prepare and maintain a global training curriculum and documentation for new compliance hires and continued education for existing compliance employees
- Oversee internal training of relevant personnel on Compliance documents (Compliance Instructions) or SOP’s (Standard Operating Procedures)
- Lead the process for program improvements for increased efficiency and enhanced application of best practices
- Actively monitor and track business activities and behaviors of the Brand Partner/Customer network to pinpoint key training needs
QUALIFICATIONS AND EXPERIENCE
- Minimum: High School diploma, bachelor’s degree, or equivalent experience preferred
- Minimum of 2-4 years of experience within the direct sales industry with 5-7 years of program/project management experience
- Previous experience with and working knowledge of compliance processes and functions
- Proficiency in relevant computer systems (Microsoft Office Suite, content and presentation creation tools, etc.)
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong leadership and management skills.
- Strong written and oral communication skills
- Strong analytical, critical thinking, problem-solving, and research skills.
- Strong background in developing and implementing training programs
- Proficiency in training and content application
- Proficient in data collection and analysis
- Experience with systems setup, integrations, and automation.
- Experience in communicating effectively with a broad range of teams, departments, and stakeholders.
- Ability to work cohesively and effectively with all departments and personnel.
- Ability to adapt to frequent changes and handle time-sensitive, high-pressure demands.
- Proficient in handling and maintaining confidential information.
- Proficient in learning, understanding, and training on SOPs and Instructional documents
Technologies and Software Proficiency:
- Microsoft Office Suite
PHYSICAL DEMANDS
While performing the duties of this job the employee is regularly required to remain in an office at a computer workstation and access information from a computer. The employee is required to be mobile to, from, and within the office. The employee may occasionally move up to 25 pounds.
WORK ENVIRONMENT AND EXPECTATIONS
- Draper Utah Office-based position with the potential for hybrid work within the State of Utah only, subject to approval.
- Employees must maintain the same level of performance, engagement, and availability in hybrid settings as in-office roles.
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LifeWave is committed to creating an inclusive workplace that values diversity and promotes equal opportunities for all. We embrace the principles of the Americans with Disabilities Act (ADA) and strive to provide reasonable accommodations to qualified individuals with disabilities.
In our pursuit of building a diverse and talented team, we encourage candidates of all abilities to apply for positions at LifeWave. If you require accommodation during the application or interview process, please inform our HR department, and we will work with you to ensure your needs are met.