What are the responsibilities and job description for the Customer Care Coordinator - Burnsville, MN position at Lifeway Mobility Recruiting Team?
Pay: $21 - $24 per hour
Lifeway Mobility, a leader in accessibility solutions, is seeking a Customer Care Coordinator (CCC) to assist individuals with limited mobility in finding solutions that help them stay safe and independent at home.
Responsibilities:
Answer and return phone calls, voicemails, and emails from prospective customers.
Qualify customers to ensure Lifeway’s products meet their needs.
Schedule evaluations for the sales team.
Prepare customers and their families for in-home evaluations.
Enter and manage customer details in the CRM system for a smooth handoff to Sales.
Collaborate with the Sales Team and local branches to ensure efficient service.
Qualifications:
2 years of experience in a similar customer service or coordination role.
Strong communication and interpersonal skills.
Excellent organizational and time management abilities.
Proficiency in MS Office and familiarity with CRM software.
Passion for helping others and making a meaningful impact.
Why Join Lifeway Mobility?
Competitive pay: $21 - $24 per hour.
Impactful work: Help individuals stay safe and independent at home.
Supportive team environment: Work collaboratively to provide exceptional service.
Career growth opportunities: Develop skills in a dynamic, customer-focused role.
Apply today to make a difference!
Salary : $21 - $24
