What are the responsibilities and job description for the Customer Care Coordinator - Burnsville, MN position at Lifeway Mobility?
Position Title: Customer Care Coordinator - Burnsville, MN
Location: Burnsville, MN, USA
Req. ID: Req #88
Join our Team and Make a Difference!
At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.
We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.
Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.
Pay: $21 - $24 per hour
Lifeway Mobility, a leader in accessibility solutions, is seeking a Customer Care Coordinator (CCC) to assist individuals with limited mobility in finding solutions that help them stay safe and independent at home.
Responsibilities
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer
Apply Now
Location: Burnsville, MN, USA
Req. ID: Req #88
Join our Team and Make a Difference!
At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.
We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.
Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.
Pay: $21 - $24 per hour
Lifeway Mobility, a leader in accessibility solutions, is seeking a Customer Care Coordinator (CCC) to assist individuals with limited mobility in finding solutions that help them stay safe and independent at home.
Responsibilities
- Answer and return phone calls, voicemails, and emails from prospective customers.
- Qualify customers to ensure Lifeway’s products meet their needs.
- Schedule evaluations for the sales team.
- Prepare customers and their families for in-home evaluations.
- Enter and manage customer details in the CRM system for a smooth handoff to Sales.
- Collaborate with the Sales Team and local branches to ensure efficient service.
- 2 years of experience in a similar customer service or coordination role.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Proficiency in MS Office and familiarity with CRM software.
- Passion for helping others and making a meaningful impact.
- Competitive pay: $21 - $24 per hour.
- Impactful work: Help individuals stay safe and independent at home.
- Supportive team environment: Work collaboratively to provide exceptional service.
- Career growth opportunities: Develop skills in a dynamic, customer-focused role.
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer
Apply Now
Salary : $21 - $24
