What are the responsibilities and job description for the Chief Growth and Program Operations Officer position at Lifeworks Services Inc?
The Chief Growth and Program Operations Officer (CGPOO) is a new role and a key part of the senior leadership team, The CGPOO will have the unique opportunity to design and support Lifeworks' growth through new and enhance programs / services, innovative partnerships / initiatives, and creative marketing measures and provide leadership to help Lifeworks ensure operational excellence across all programs and services.
The CGPOO will be responsible for developing and executing the organization's business strategy and growth trajectory via partnerships, mergers and acquisitions, licensing, and innovative business structures. This position will also have a broad scope of oversight over the three service lines (fiscal management services, center-based programs, and employment services) with the operational leaders of each service line reporting to this new leader.
Bringing broad business acumen, operational leadership skills, and strategic marketing / business development expertise, along with a cross-functional perspective, this data-driven and results-oriented leader will serve as a trusted member and partner on the senior leadership team. They will be a critical driver of strategic, operating, and organizational models that support an expanding business.
Position Title :
Department : Program Management
Hours : Full-time; 40 hours / week, Monday - Friday (Exempt)
Location : Lifeworks Services - Richfield, MN / Hybrid
Compensation : $200,000 - $230,000
Bonus Eligible : up to 20%
What we offer employees :
- Lifeworks offers a comprehensive benefits package which includes :
- 18 days of PTO accrued in the first year of employment
- 11 paid holidays (New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
- Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
- Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
- Up to $3,000 annually in tuition reimbursement
- 403(b) retirement plan - Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions.
- Employee Assistance Program (EAP)
Why work at Lifeworks :
As an industry leader, Lifeworks continues our commitment to self-determined support, careers with competitive wages, and developing innovative opportunities that enhance everyday lives. Through services that provide choice and build community - as well as through partnerships with over 500 businesses - Lifeworks serves more than 3,000 Minnesotans with disabilities and their families each year.
Ideal Candidate
The ideal candidate will be a strategic leader with experience developing and implementing strategic plans, executing on growth including marketing to new clientele populations, and providing oversight of business lines to ensure operational excellence.
This person will have proficiency business operations and marketing acumen, with a proven ability to align new products, services, and markets with the overall strategic plan. They will be an advocate and public voice for Lifeworks and energized by external relations.
A successful leader is :
Key Responsibilities :
Enterprise Leadership
Strategic Growth
Operational Excellence
Team Leadership
Requirements
In addition to the above key skills and experiences above, the ideal candidate will demonstrate the following leadership competencies :
Strategic Acumen : Understands the market, identifies trends, and drives the organization to create comprehensive, competitive and breakthrough strategies. Prioritizes strategically, leading the organization to pursue and capitalize on the most impactful opportunities.
Champions Innovation : Constructively challenges the prevailing wisdom or accepted ways of doing things. Pushes the organization to identify new approaches and uncover unconventional ideas that drive value using data and insights. Supports well-reasoned risks and innovative ideas. Encourages diverse thinking to promote and nurture innovation.
Drives Results : Proactively anticipates future needs and creates mechanisms for overcoming hurdles, setting high-standards for the organization, developing metrics, and holding others accountable. Ensures organizational strategies are translated into measurable objectives and actionable plans.
Fosters Collaboration : Creates an environment that supports collaboration by facilitating communication and coordination across all parts of the organization. Builds an intentional and cohesive culture that aligns functional agendas and unites the team. Approaches decisions and difficult issues with openness and a consensus-driven orientation.
Builds Talent : Attracts and develops high-performing teams and coaches other leaders to develop their own leadership capabilities and careers in line with organizational objectives. Ensures all leaders and team members challenge and support each other while respecting others' unique roles and contributions.
Lifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights.
Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law.
Lifeworks Services is an equal opportunity employer and encourages members of diverse groups to apply.
Salary : $200,000 - $230,000
