What are the responsibilities and job description for the New Patient Scheduler position at LifeWorks Wellness Center?
LifeWorks Wellness Center is looking for a sales professional to join our team as a New Patient Scheduler. Our clinic in Clearwater, Florida is expanding at a rapid rate and so is our team!
LifeWorks Wellness Center is the largest integrated practice in the US, as well as Florida’s top natural health clinic. We are proud to provide patients with alternative medical doctors that treat a wide range of chronic health conditions, naturally.
New Patient Scheduler (NPS) Overview:
Our New Patient Scheduler is responsible for scheduling patients who reach out to LifeWorks Wellness Center for the very first time. LWC is growing and looking for a high-caliber New Patient Scheduler who desires to positively impact and own the initial patient experience. This position is one of the first points of contact to LWC and is a vital role in getting new patients scheduled and payment collected for their first visit to begin or continue their journey to wellness.
What to Expect:
- Verifies that the potential new patient has never been a patient or has not been seen by a LWC practitioner within the last 3 years. Answers all patient questions regarding scheduling their appointment.
- Returns calls to patients who have requested an appointment, or who have questions about seeing one of the practitioners via phone, email, Facebook or any other avenue.
- Ensures that the patient understands what is expected from them as a new patient.
- Schedules and collects payment for their initial office visit.
- Sends new patient paperwork to the patient and ensures that this is filled out and returned before their appointment.
- Rescheduling the new patient if they need to cancel or change their appointment(s).
- Documents all conversations and actions taken with the new patient.
Hours for the NPS Position:
- Monday – 8.00AM-5:00PM
- Tuesday-Thursday- 8:45AM-5:00PM
- Friday-8:45AM-4:00PM
Advantages of the NPS position:
- Benefits offered, Medical, Vision, and Dental | PTO | Employee Discount
- Fun and positive work environment
- Patient rapport during their 6-to-12-week treatment plan
- Stability – LWC is celebrating 27 years of care!
- Growth – LWC is actively expanding into more square footage to accommodate patient load!
Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.
*All candidates must be able to pass a background check & drug screen.
Lifeworks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.
Stay in the know!
www.lifeworkswellnesscenter.com
www.instagram.com/lifeworkswellnesscenter
www.facebook.com/lifeworkswellnesscenter
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Sales: 1 year (Preferred)
- Healthcare: 1 year (Preferred)
Work Location: In person
Salary : $22 - $25