What are the responsibilities and job description for the Dental Insurance Coordinator/Patient Services Team Member position at Light Touch Dental Care?
Here we grow again!
We are a privately owned, single-doctor, family dental practice, and we need to add a friendly and engaging staff member to our front office patient services team.
For our Insurance Coordinator and Patient Services Team Member, we are looking for someone who loves all things insurance and billing related, who shows a great attitude, and who loves communicating with patients, staff and providers to help set everyone up for successful treatment planning and outcomes. Providing a welcoming and positive experience for our patients is always job number one at Light Touch Dental Care, and this position is key to our entire team being able to demonstrate this on a consistent basis.
Responsibilities include, but are not limited to:
- Warmly welcoming patients to the practice every time
- Answering, returning and routing phone and electronic communications
- Creating and updating patient records
- Scheduling and confirming patient appointments
- Collecting/verifying patient dental benefit plan information
- Receiving/posting patient payments on accounts
- Creating or submitting for accurate pre-treatment estimates
- Coordinating with 3rd party billing company activity/reporting
- Patient ledger maintenance, research and clean-up
- Generating patient statements and collecting accounts receivable payments
- Reviewing and recommending changes to existing billing procedures
- Regular reporting of billing and accounts receivable activity to office management
Other important job functions include:
- Assisting the team in cleaning and maintaining all areas of the practice
- Assisting the team in problem solving
- Assisting the team in treatment planning and patient reactivation
- Performing various related office or leadership delegated administrative tasks
At least one year of active dental billing and insurance coordination experience, or multiple years of dental office experience with the ability to demonstrate thorough knowledge of dental insurance, dental billing and Dentrix software use is required for this level of position in our practice.
Pay is commensurate with experience, abilities and compatibility with the practice and team.
Applicants are encouraged to apply through this online listing or in person at our new office location:
Light Touch Dental Care
7010 Spring Meadows West Drive
Suite 106
Holland, OH 43528
Thank you for your interest in working at Light Touch Dental Care.
Job Types: Full-time, Part-time
Pay: $19.00 - $24.00 per hour
Expected hours: 30 – 36 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Experience:
- Dental Office: 1 year (Required)
- Dental Billing: 1 year (Required)
Work Location: In person
Salary : $19 - $24