What are the responsibilities and job description for the Enterprise Account Director position at Lighthouse Group?
At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.
Do you have the following skills, experience and drive to succeed in this role Find out below.
We successfully raised 80 million in series B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 650 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector?
We are expanding internationally and are looking for a full-time Enterprise Account Director. The ideal candidate will be located in Denver, CO or Dallas, TX.
What you will do :
As Enterprise Account Director, you are responsible for the strategic positioning of Lighthouse in our Global Chain accounts. You will work with the VP of Enterprise Sales to identify and advance opportunities, understand risks in the account and provide solutions to mitigate any threats. You understand the business drivers and strategic goals within the account and are responsible for global alignment of the account across all products and services. You cultivate and maintain relationships with existing key global contacts while giving guidance to our regional Enterprise team members. You are responsible for a portfolio of Global Chains providing top-notch customer service and helping key customers to adopt our comprehensive commercial platform. You will provide professional leadership input to the Enterprise team & define and proactively run specific strategic customer projects. You will act as an advisor to the Chief Customer Officer and a thought leader in our business and for our customers. Reporting directly to the Chief Customer Officer you contribute to the strategy for strategic accounts and ensure the strategy is executed.
Where you will have impact :
Strategic responsibilities :
- Commercial responsibility for a portfolio of Global chain clients
- Relationship management : work with VP of sales to map account relationships and understand the impact of turnover in accounts and org changes
- Participate in strategic account planning, help identify cross-sell & upsell opportunities to enable portfolio growth
- Ability to identify pipeline opportunities in the market and work closely with VP of sales to execute deal strategies
- Build relationships with partners who are also working in your assigned accounts (IDeaS, etc)
- Organize impactful QBR's for multiple stakeholders to solidify the value of our products and implement a regular communication plan that keeps alignment in the account on our solutions and the value we can create
- Articulate Lighthouse’s value proposition to C-level management
- Describe the type of cross-continent support you would need (being able to work as part of a global team, while ensuring Global and Regional success).
- Be able to lead and follow at the same time.
Commercial responsibilities :
About our team :
Join our dynamic Revenue team of over 130 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.
What's in it for you?
Who you are :
At Lighthouse you join our high performance #bestteamever where you can be a part of growing and developing a market leading technology platform. We are a rapidly growing company and are looking for passionate and talented team players. With extensive training and development programs the opportunities to succeed here are endless, as we continue our journey to innovate and disrupt with our cutting-edge technology.
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.
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