What are the responsibilities and job description for the Quality Manager position at Lighthouse Professional Services?
Lighthouse Professional Services, a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide.
We are currently seeking a dedicated and experienced Quality Manager to join our team in Winsted, CT.
Job Summary:
The Quality Manager is responsible for all quality aspects within the factory as well as supporting the development of processes and employees within the department. Activities include standards certifications, continuous improvement, measurement system analysis, layered process audits 5S and 8D evaluation and response.
Job Responsibilities:
- Reviews and presents quality management assessment initiatives and scores.
- Leading efforts to achieve work class performance.
- Effectively communicates and works to resolve all quality issues through collaboration with internal and external customers.
- Satisfies requirements related to calibration systems, clean room operations, and metrology.
- Providing and maintaining appropriate documentation, quality manuals, and document controls.
- Implements continuous improvement principles within the quality management system to reduce defects and improve operational efficiencies.
- Continuously contributes to the development and improvement of existing processes and procedures.
- As necessary ensuring adherence to factory, group, and corporate policies.
- Develops and analyzes data to support the factory manager and communicates findings effectively across the organization.
- Responsible for customer returns, complaints & satisfaction.
- Responsible for ISO, AS & Nadcap compliance.
- Responsible for managing the training, qualification and certification of inspection operators.
- Works cross functionally to address quality performance issues to drive zero defect performance.
- Responsible for managing all elements of the quality value chain in meeting Quality Management System objectives as required.
- Manages internal, supplier, accreditation, and customer audits to optimize accuracy of the systems.
- Satisfies quality activities at the factory level for procurement of raw materials, capital projects and production certification.
- Collaborating with the Group Purchasing Team to procure inspection equipment as needed.
- Communicate customer concerns based on effective analysis of nonconformance control and inventory control of effected materials.
Job Education, Experience, and Requirements:
- Bachelor’s Degree in engineering, business management or equivalent.
- A working knowledge of aerospace standards is preferred.
- AS9100 quality management experience with system implementation desirable. Would consider anyone with ISO.
- Three (3) to five (5) years’ of experience in quality management are required.
- NDT, automated inspection related experience is a plus.
- Technology implementation, project planning experience a plus.
- Requires a high degree of foresight, objectivity, imagination, and analytical abilities.
- Must be able to effectively interact at all levels within the Company with strong written and verbal communication skills.
- A thorough knowledge of manufacturing, audit techniques, process qualification quality systems is required.
Additional Details:
Location: Winsted, CT
Duration: Direct Hire
Salary: 115,000 – 130,000 depending on experience
Qualified candidates are encouraged to apply immediately!
Along with a polished resume, kindly include your salary expectations and any relevant references.
Join us at Lighthouse Professional Services, where excellence meets opportunity!
