What are the responsibilities and job description for the Inside Sales Coordinator position at Lighting Services Inc?
Description
Lighting Services Inc (LSI) is the premier manufacturer of Track, Accent, and Display Lighting Systems. Since 1958, LSI has been dedicated to designing, engineering, and manufacturing the highest quality lighting systems. Our reputation for creativity, innovative design, and leading technology, coupled with specification grade products and intelligent personalized service, has made us the manufacturer of choice among the most discriminating specifiers of lighting. It is the appreciation, respect, and continued support of our clients that we use to measure our success.
The Inside Sales Coordinator will create, coordinate and manage quotes and purchase orders within the assigned region and work with, but not limited to, Inside Sales Manager, Regional Sales Managers, customer service representatives, application engineers and production. Reporting to the Inside Sales Manager, the Inside Sales Coordinator serves as a main factory point of contact for a given territory. The Inside Sales Coordinator will work with Architects, Lighting Designers, Electrical Distributors, Sales Rep Agencies, Regional Sales Managers, Inside Sales Manager, and End Users to provide exceptional customer service and product support in a professional manner. The Inside Sales Coordinator must have extraordinary organizational skills as well as proficient computer and numeracy skills.
Requirements
• Generate quotes for standard and custom modification lighting products. Will work with engineering team on custom modification quotes.
• Enter purchase orders received into the company MRP system.
• Work as liaison between Representatives, sales managers, and internal staff at office.
• Provide product pricing and availability information via phone and email to company sales representatives.
• Work with Sales Engineer and Technical Services department to provide project documentation and support.
• Demonstrate an in-depth understanding of the functions, features and benefits of the company’s product offering.
• Assists Sales with costing quotes in order to improve profitability requests. Must have ability to calculate figures and amounts such as discounts, commission, percentages, and fractions in situations where only a limited amount of time is available.
• Analyze construction drawings and documentation in order to determine proper system functionality and costs.
• Manage and coordinate multiple projects at any given time.
• Maintain effective communication with Inside Sales Manager and Regional Sales Managers in order to streamline the quoting and ordering process.
• Maintaining and update company MRP/CRM database.
• Assist Reps and Regional Sales Managers with solutions on customer application requests.
• Work with Sales Engineer to assist with product specification and technical questions.
• Attend and participate in meetings and training programs
• Maintain open communications with clients regarding the status of quotes and released orders.
Skills Required:
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to work well in a team environment
• Utilizes effective time management skills
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
Education and Experience:
• Bachelor’s degree in Marketing, Sales, Business, or related field OR
• Minimum 2-3 years of related experience required
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Position is ONSITE in Stony Point, NY
LSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
