What are the responsibilities and job description for the Product Owner position at Lightspeed?
Full-time Description
Company Overview
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500 dealers across North America with the tools and technology they need to manage their dealerships.
Position Summary
We are looking for a Product Owner who is passionate about building software solutions that customers love. The role will bring voice of the customer into the business, assessing and prioritizing opportunities to enhance our software offerings and building or partnering for new offerings. The ideal candidate will be intellectually curious, adaptable, a strong communicator and doer, and lead with confidence. The Go-To-Market and Product Development environments at Lightspeed are dynamic and fast-paced, requiring the Product group to be excellent at enrolling and motivating other teams to deliver to their Product vision and strategy.
What You’ll Do
What you should have:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note
Applicants must be authorized to work in the U.S. and be able to regularly commute to our South Jordan office.
Ready to apply?
Take the next step in your career—apply today and join a team where your skills will make an impact!
Company Overview
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500 dealers across North America with the tools and technology they need to manage their dealerships.
Position Summary
We are looking for a Product Owner who is passionate about building software solutions that customers love. The role will bring voice of the customer into the business, assessing and prioritizing opportunities to enhance our software offerings and building or partnering for new offerings. The ideal candidate will be intellectually curious, adaptable, a strong communicator and doer, and lead with confidence. The Go-To-Market and Product Development environments at Lightspeed are dynamic and fast-paced, requiring the Product group to be excellent at enrolling and motivating other teams to deliver to their Product vision and strategy.
What You’ll Do
- Collaborate as needed with stakeholders (e.g. Product Management, business leads, etc.) in the creation, maintenance, and communication of the product vision, strategy, and roadmap. Represent the product in team or minor level governance meetings. Track and provide status to leadership. Perform work necessary with product managers to learn about what problems they are aiming to solve with the product.
- Collaborate with external vendors to align roadmaps, ensuring delivery execution and scope alignment. Work on cross-functional teams, leveraging agile program and team metrics to drive success.
- Provide direction to Development via user stories and epics, backlog grooming, sprint and release planning.
- Contributes to the generation of a high-level release plan with the team. Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes. Develop and maintain product delivery roadmap. Effectively communicate product release contents and expected product capabilities/behavior to stakeholders.
- Collaborate with Marketing to develop sales tools, collateral, promotional messaging and marketing campaign strategy.
- Create continuous feedback loop on products via utilization monitoring, pilot programs, Sales & Customer Operations feedback, and other practices that drive continuous improvement, adoption and growth of Lightspeed products.
What you should have:
- Bachelor’s degree (or equivalent) in product design, business management, or engineering (MBA preferred)
- Exceptional writing and editing skills
- Ability to work on multiple projects in various stages simultaneously and make hard decisions to pivot on priorities as ‘facts on the ground’ dictate.
- Excellent teamwork skills and proven ability to influence cross-functionally and without form authority.
- Adept at managing and maintaining strong relationships with critical cross-functional business partners and 3rd party partners.
- Proven success overseeing in a nonmanagerial role all elements of the product and software development lifecycle
- Familiarity with Agile framework and ability to effectively communicate complex processes within and across teams.
- Track record of launching new products, driving excitement and executional excellence across all parts of the organization.
- Attention to detail, organization planning, and documentation skills.
- Certification in one of the Product Management frameworks (e.g. Pragmatic)
- 3 years associated with ERP or DMS or ‘like’ systems
- Experience using Agile/Scrum methodology and/or workflow management tools for product development (Jira, Aha!, etc.)
- Previous experience in Product Development or Product Marketing of a commercial software business.
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note
Applicants must be authorized to work in the U.S. and be able to regularly commute to our South Jordan office.
Ready to apply?
Take the next step in your career—apply today and join a team where your skills will make an impact!
