Dental Front Office Staff

About The Practice

At Real Life Dental- Blacksburg, our patients are our highest priority. Our dentists and team give our patients full attention, offering a full range of services. We provide quality care in a warm, relaxing environment and use the latest technologies to ensure precise, comfortable treatments. We are committed to our patients' smile and comfort, and work hard to help them achieve and maintain a healthy smile for life.

Job Description

FANATICAL PATIENT FOCUS OBSESIVE COMMITMENT to EXCELLENCE RADICAL CANDOR INFECTIOUS ENTHUSIASM CREATIVE ADVANTAGE

These are the core values used to build our practice, and we are looking for a passionate individual to join our expanding dental team. Our perfect candidate is someone who lives up to our Core Values and is looking for a career, not just another job. This candidate will be a self-starter with critical thinking skills and a desire to be part of the best dental team around! If this sounds like you, we would love for you to apply!

Benefits include

• 4-day Work Week
• Monthly Bonus Opportunities
• Holiday Pay
• Paid Time Off
• Medical/Vision Insurance
• HSA/FSA
• Dental Benefits
• Dependent Care FSA
• 401k
  
  

Experience is not required to be considered for this position but strongly preferred. Starting pay based on experience.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.
  
  

Responsibilities

As a Front Office Team Member, you will play an important role in our office and perform a wide range of responsibilities, including but not limited to:

• Open the office and maintain the appearance of waiting areas and patient restrooms.
• Greet visitors, handle their inquiries, and direct them to the appropriate people according to their needs.
• Distribute/Collect appropriate paperwork and articulate instructions to patients.
• Engage with patients in and out of the office through verbal communication, text, email, and social media.
• Learn and operate new technologies as they are developed and implemented.
• Communicate effectively both over the phone, through text and in person.
• Maintain accurate patient records.
• Provide information about the practice, such as location of offices or services provided.
• Securely transmit information or documents following all HIPAA guidelines.
• Represent the practice in a professional, pleasant, and cooperative manner.
• Present treatment plans to patients and discuss finances/collect payments.
• Maintain regular, consistent, and punctual attendance in accordance with assigned schedule and time off policies.
• Excellent computer skills and ability to use practice software systems.
• Actively pursue provisions of excellent patient service.
• May be required to train others.
• Handle multiple deadlines and task assignments comfortably and efficiently.
• Work both independently and cooperatively in team settings.
• May be required to work an assigned day off for training or to cover absences.
• Other duties and tasks, as assigned.
  
  

Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

Requisition Number

2025-15328