Compliance Manager

The Compliance Manager is responsible for ensuring that the casino operates in full compliance with all federal and state gaming regulations, as well as internal policies and procedures. This role plays a critical part in safeguarding the integrity of gaming operations and minimizing legal and regulatory risks. The Compliance Manager will lead audits, implement compliance programs, and collaborate with internal departments to foster a culture of accountability and adherence to regulatory standards.

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Establish and monitor regulatory compliance procedures and collaborate with the New Hampshire Lottery Commission.
• Ensure accuracy and compliance with GAAP and gaming regulations.
• Perform and review daily Title 31 audits to ensure proper recording and aggregation of reportable cash transactions, completion of Multiple Transaction Log (MTL), Negotiable Instrument Log (NIL) logs, Currency Transaction Report (CTR), Suspicious Activity Report (SAR) and proper documentation of Guest information.
• Assist in the daily oversight of the property BSA, including liaising with operational departments on BSA related matters, and conduct reasonable suspicion training.
• Lead the annual budgeting process and periodic forecasting and analysis.
• Lead and manage Compliance processes while overseeing and directing daily department operations.
• Conduct financial analysis to support decision-making processes and provide insights on operational performance.
• Lead, maintain, and foster timely communication, teamwork, and collaboration within their scope of responsibility.
• Support and motivate Team Members while ensuring team responsibilities are performed according to established departmental standards while safeguarding confidential information.
• Develop and implement internal control procedures to safeguard assets and ensure accurate reporting.
• Aid in drafting, creating, and updating policies and procedures under the guidance of Leadership.
• Assist in budget creation, meeting revenue targets, managing expenses effectively, and ensuring adherence to annual budgetary limitations.
• Work closely with other departments (e.g., operations, marketing) to align financial goals with overall business strategy.
• Partner with Human Resources regarding team member disciplinary matters and employment terminations.
• Lead, maintain, and foster timely communication, teamwork, and collaboration within their scope of responsibility.
• Other duties as assigned.

JOB SPECIFICATIONS:

• Demonstrate strong listening and communication skills.
• Demonstrate problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Focus on teamwork and collaboration with others.
• Provide exceptional service to internal and external Guests while leveraging the knowledge of the position and the business.
• Stay engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Build lasting relationships by demonstrating honesty, integrity, and effective communication.
• Drive to exceed expectations while remaining accountable and fair.

Minimum requirements:

• Must be at least 21 years of age.
• High School Diploma (or GED or High School Equivalence Certificate).
• Bachelor's degree in Accounting, Business or related field.
• 2 years' experience in BSA or OFAC.
• 2 years of accounting, auditing, gaming, or banking experience (Title 31).
• Additional relevant experience or education may substitute minimum requirements.

Preferred qualifications:

• Familiarity with HHR Accounting systems.
• Additional industry certifications or degrees.