What are the responsibilities and job description for the Coordinator, People Operations position at Liliuokalani Trust?
Job Purpose
The People Operations (POps) Coordinator will support the daily activities of the People Operations Department, specifically in the areas of talent acquisition, volunteer and internship programs, onboarding, and general administrative support. This role may also support the POps team with compliance, benefits, wellness, etc.
Essential Responsibilities
Talent Acquisition and onboarding
Manages assigned requisitions from recruitment to hire. This includes managing advertisement, application process, coordinating interviews, and ensuring hiring managers and applicants are up to date with information as the requisition progresses along.
Supports efforts to research and explore different markets as they evolve. Seeks information on new resources such as job boards, associations, etc. Supports specialized and general sourcing for assigned and supported requisitions. Proposes creative solutions for the specific challenges that come with each requisition and target markets.
Coordinates interviews and ensures due process is conducted for each hire. Manages pre-employment process and ensures all necessary activities are completed successfully. Gathers all necessary documentation and supports new hire onboarding for assigned and supported requisitions.
Collaborates with different teams and supports volunteer and internship programs.
Compliance and Administrative Support
Responsible for employee file administration. In collaboration with Total Rewards Partner, maintains files up to date with all the needed documentation for our Personnel files.
Supports our I9 file management - audits our I-9 binders and organizes them. Keeps track of retention and destruction dates. Appropriately discards files that are set up for destruction, following instructions and procedures as set out by POps leadership.
In collaboration with Total Rewards Partner, the coordinator will provide support for virtual file project. This includes supporting the digitalization of our personnel files into a digital files system. Duties include, cleaning up personnel files, scanning them and organizing our digital file system.
Supports maintenance of SharePoint site. This includes updating the POps SharePoint page with updated information, providing feedback and supporting the look and user friendliness of the page.
Monitors and responds to emails coming to the general HR inbox. Ability to handle basic inquiries regarding benefits and payroll.
Supports Total Rewards Partner with benefits administration, including benefits reconciliation, new hire benefits enrollment, FMLA and disability insurance enrollments and preparing documents for Form 5500 filing.
Other duties:
Provides support for teammate engagement events, including setup, breakdown, announcements, and articles.
Contributes to the Trust’s success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.
Performs other duties as needed and assigned.
Qualifications
Bachelor's degree in human resource management, related field or equivalent professional experience
Proficiency in all Microsoft Office Applications.
Excellent administrative and organization skills.
Detailed Oriented
Strong problem-solving skills
Job Competencies
Aloha: awareness and approach to the work with compassion, empathy, and kindness.
‘Imi Na’auao: a constant desire for seeking knowledge; lifelong learner.
Po’okele: desire to perform in excellence.
Wiwo’ole: maintain a courageous, brave, and fearless mindset.
Pono: understand the appropriateness of time, place, reason, people, and tools
Kuleana: bring a deep sense of responsibility and accountability
Collaboration: Ability to interact effectively with youth, community partners, and multi-disciplinary teams. Knowledge of community resources and services
Ethical Practice: Model the highest level of ethical behavior, integrity, and social responsibility Uphold and embody all LT values.
Communication: Clearly convey and receive information and ideas. Engage the listener and invite response and feedback. Demonstrate strong written, oral, and listening skills.
Cultural Competence: Respect and relate well to people from varied backgrounds and sensitive to group differences. Experience working with at-risk youth and ability to apply positive youth development principles to that work.
Relationship Management: Experience working with staff at all levels in a collaborative environment; ability to promote and sustain positive workplace values and relationships.
Interpersonal Skills: Ability to work well under pressure and to remain calm and controlled when faced with challenging situations.
Organization Competencies
Alignment with Queen’s legacy: Understanding and appreciation of Queen Liliuokalani’s story, her legacy and the Hawaiian Culture is foundational to staff’s commitment to working with our Hawaiian children, families and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one’s work, in fostering meaningful relationships, and in embracing the community served.
Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement.
Ho`ike i na Mana`o Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.
No'ono'o loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations
Ho'o kumu a'e or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving.
Pilina Ho`ohana a me ka Hana Hilina`i (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward.
Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives.
Ho`onui I ka `Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.
Mental and Physical Demands:
Perform light physical work, including climbing, stooping, kneeling, crouching, reaching, and lifting weight of up to 25 pounds. Exposed to outdoor climate and diverse terrain.
Terms and Conditions of Employment
As a condition of employment, employee will be subject to LT’s policies and procedures.
SALARY RANGE ADVERTISED IS THE HIRING OR STARTING RANGE FOR THE ROLE.
Job Title: People Operations Coordinator
FLSA Status: Non-Exempt
Aligned Executive: Vice President and Chief Financial Officer
Kipuka: Liliʻuonamoku
Department: People Operations
Salary : $23 - $26