What are the responsibilities and job description for the (Diesel) Parts Clerk position at Lilley International?
Parts Clerk
Overview
The Parts Clerk is the first point of contact when customers call or walk in. This position plays an integral and vital role by listening to customers, determining which parts are needed, and communicates with appropriate departments to ensure customer satisfaction.
Responsibilities
Includes, but is not limited to,
- Greet customers upon entry of store. Communicates the work that is needed to appropriate personnel.
- Answers outside calls accurately and efficiently
- Create and close invoices for customers
- Assist with general office duties needed to support the Parts Manager
- Responsible for the receipt and flow of all incoming work
- Must be able to evaluate, understand, and communicate truck parts and how they work
- Establish customers’ method of payment, Purchase Order requirements and estimate requirements if needed at time of write up.
- Deliver parts locally to customers
- Must be able to lift up to 40 pounds
Benefits (1 yr. waiting period for 401k | 60-day waiting period for all other benefits)
- 401(k) with 2% matching
- Health Insurance
- Disability Insurance
- Life Insurance
- Dental Insurance
- Paid time off
- Vision Insurance
- Employee Discount
Candidate Knowledge
- Excellent customer service skills
- International, Cummins, and Allison truck parts (preferred)
- Familiar with computers
- Medium to high degree of product and mechanical knowledge.
- Must be a team player with a strong sense of commitment to the customer.
- Must be self-motivated and have good written and verbal communication skills.
- Must conduct her or himself in a professional manner.
Hours
Monday through Thursday 8am to 5:30pm & Friday 7:30am to 5pm
Pay
- $18-$24/hourly
Contact us to apply
Meredith Pagani |HR Generalist
919.832.5871
mpagani@lilleyinternational.com
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Application Question(s):
- Do you have diesel parts experience (required)?
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $24
