What are the responsibilities and job description for the Inside Sales Rep - Remote position at Lincare?
Job Responsibilities
- Establishes customer contact by initiating follow up outbound calls and receiving inbound return calls
- Promotes CPAP product and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
- Resolves customer concerns by providing appropriate information regarding products and services
- Records customer information and maintains database by obtaining, entering, and verifying required data
- Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
- Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
- Completes and ensures accurate validation of insurance benefits
- Provides customer follow-up as required
- Contributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results