What are the responsibilities and job description for the Front Desk Agent Part Time position at Linchris Hotel Corporation?
Hours: Primarily 3pm-11pm
Days of Week: Most weekends plus weekdays - Weekends are very important as these are the busiest times
Rate of Pay: $16-$18/hr, depending on experience
Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a talented Front Desk Agent to join our team. The Front Desk Agent is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out duties and by interacting with guests and the general public by phone and in person.
Responsibilities
- Provides professional and courteous guest service at all times
- Greets arriving guests
- Answers telephone calls courteously, efficiently and using a seven step sale process on every call
- Responds to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment, and travel directions
- Generates, confirms, cancels, and changes guest reservations
- Keeps records of room availability and guest accounts
- Computes bills, receives payments, and makes change for guests
- Promotes any current hotel marketing programs
- May perform additional duties as required
Qualifications
- High school diploma or GED; no experience required
- Good math and computer skills
- Must be able to pass background check
- Must be physically able to carry out duties, which includes walking and standing to a significant degree, reaching, handling, lifting, talking, hearing, and seeing
- Must be able to lift up to 75 pounds and frequently lift and/or carry/transport objects weighing up to 50 pounds
- Must be able to read, write, and speak in English
Salary : $16 - $18
