What are the responsibilities and job description for the Seasonal Guest Experience Team Member position at Lincoln Children's Zoo?
We are looking for exceptional people to work for the 2nd largest Arts and Cultural Attraction in Nebraska – Lincoln Children’s Zoo! With over 300,000 guests each year this is a great opportunity to gain some hands-on experience in the Guest Relations, Admissions, and Food and Beverage areas. This is a seasonal part-time opportunity that is guaranteed through Spring Break; March 16th, 2025.
Schedule: Approximately 10-30 hours a week. Weekday/Weekend evening shifts
Department: Guest Services (Treetop Toys gift shop, food and beverage operations, rentals, events, admissions and custodial)
Job Duties
- Make guests feel welcome by creating outstanding experiences they will remember. Therefore, being proactive and able to provide superior guest service is a must.
- Cheerfully welcome every guest to the Zoo
- Engage with guests by thoughtfully answering questions
- Ensure prompt, efficient, and friendly service at all times
- Represent the tradition of Lincoln Children’s Zoo
- Meet membership and sales goals
- Maintain cleanliness and appearance of Zoo
- Perform daily set-up, preparation, and clean-up of front entrance area
- Perform cashiering duties
- Other duties as assigned
Benefits:
- 30% Discount in Treetop Toys Gift Shop
- 50% Discount at Safari Café.
- A free membership for yourself
- A limited quantity of free admission, train and pony ride tickets to share with your friends and family
- Free or discounted tickets & treat bags to events such as Boo at the Zoo, Zoo Lights, and more.
- Must be authorized to work in the US.
Physical Demands and Environmental Conditions:
Work is done both inside and outside, and in all weather conditions. Work can be highly physical. Daily work includes preparing food, cleaning, gift shop sales and merchandise organizing/restocking, and most importantly, proactively interacting with guests. Must be able to lift heavy loads sometimes weighing more than 50 pounds.
About Lincoln Children's Zoo
The Zoo was established 52 years ago in 1965. Rated among the nation's best zoos for children by Parent Magazine, the Zoo is home to over 400 different animals and 40 endangered animals and is the third most attended arts & cultural attraction in Nebraska. The Zoo has been featured on NBC Today, Time Magazine, ABC News, USA Today, Buzzfeed, CNN and National Geographic. The Zoo continues to grow each year with more than 240,000 in attendance in 2017 and is currently undergoing a major expansion by adding giraffes, tigers, spider monkeys in a 10-acre addition. Lincoln Children’s Zoo Core Values We are there for each other. We generate enthusiasm. We are humble. We go above and beyond.
Job Types: Part-time, Temporary, Seasonal
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $14