Medical Assistant - Behavioral Health

JOB FUNCTIONS

• Perform accurate physical measurements, vital signs, screenings, and laboratory tests.
• Complete health histories, diet histories, demographic questionnaires, and report patient concerns to health care providers.
• Perform vision screening using appropriate methods.
• Document patient status addressing patient care plans and make other observations as appropriate.
• Provide education to patients on a one-on-one basis or in groups as directed.
• Forecast immunizations using state data systems.
• Prepare patient for procedures and examinations.
• Assist clinicians during exams, as necessary.
• Enter clinic data as required for programmatic reporting and billing.
• Collect and handle laboratory specimens and document procedures.
• Complete annual competencies under clinical supervisor/manager. 

• Assess the needs of the clinical area in assembling materials and supplies.
• Prepare clinic area by cleaning and arranging equipment and supplies for each clinic visit in a timely and orderly manner in accordance with Departmental policies and procedures.
• Maintain inventory/stock of clinic supplies. Re-order according to protocols.
• Follow all clinical protocols regarding exposure to blood and body fluids.
• Maintain lab quality control procedures and records.

• Document, process, and follow up with referrals, as directed by provider.
• Assist patients with prescription assistance programs.
• Assist with answering phones and checking in patients as needed.
• Maintain referral information for community resources.
• Adhere to protocols regarding “Vaccine Transportation and Storage.” Monitor and record refrigerator temperatures according to protocols. 

• Make clinic appointments following program policies.
• Verify patient Medicaid or private insurance coverage prior to all clinic visits.
• Provide accurate information to callers, visitors and SBHC team members.
• Assure accuracy of patient information regarding income, insurance, and other factors necessary for proper billing.
• Prepare appropriate paperwork for behavioral health appointments.