Senior Program Specialist (Education)

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: Euclid - 22801

Employment Status: Salary Full-Time

Function: Customer Experience

Req ID: 25714

Summary

Lincoln electric has an outstanding opportunity for a Senior Program Specialist who will champion our marketing and content pertaining to channel initiatives. As a Senior Program Specialist, you will execute channel communication deliverables and ensure successful operation of day-to-day activities. In this role, you drive marketing for channel related initiatives related to education as well as trades/unions.

In addition to competitive pay, Lincoln Electric offers a lucrative profit-sharing plan, student loan repayment program PLUS tuition reimbursement, medical/dental/vision, paid time off and many more outstanding benefits!

What You Will Do

• Collaborates with marketing & content support pertaining to channel initiatives.
• Collaborate with cross-functional teams and external partners to manage marketing content, format, and delivery mechanisms for US based channel initiatives.
• Oversee and attend vendor show/affiliation event planning and execution (Educator workshops, end user training, education trade shows and others).
• Education contract & affiliation management: manage customer contracts ensuring information is correct and concise. Verify costs, services as well as maintain files, in a manner that facilitates efficient report out capability.
• Manage consignment portfolio following internal accounting policies and procedures.
• Donations – manage education donation budget, reporting & marketing opportunities as a result of donation initiatives.
• Facilitate donation request, and maintain reporting on donation network & portfolio.
• Develop protocols for assessing and filtering donation requests.
• Identify marketing opportunities and protocols.
• Performance Analysis: Monitor and analyze the performance of efforts across channels, utilizing metrics and KPIs to assess effectiveness and drive continuous improvement. Can be achieved by: Education Channel reporting – report out content includes:
• Revenue by channel for Education and Trades/Unions.
• Network interconnectivity – the innerworkings of the Education and Trades/Union network and how our actions and initiatives impact that network & growth in revenue.
• Facilitate customer questions and inquiries related to the ULINC program. Assess the needs coordinate with the team as necessary, assist with trouble shooting for common problems.
• Use digital and various software tools (SAP-PRD) to ensure compliance with internal processes related to inventory management, and various other functions pertaining to the channel activities.
• Provide department expertise by supporting grant funding requests pertaining to weld program construction and additions.
• Partner with other departments and field staff on projects pertaining to Education & Trade/Union initiatives and programs.
  

Education & Experience Requirements

• Bachelor's degree in Marketing or Business, or related fields plus 3-5 years relative experience.
• Channel Marketing and/or Education Industry experience preferred.
• Strong communication and presentation skills.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Ability to work effectively with internal and external contacts at all levels of the organization.
• Understanding of business metrics preferred (i.e., operating margins, pricing logic, product marketing, etc.).
• Excellent computer skills: Excel, Word, PowerPoint, Outlook, Salesforce, and SAP.
• Ability to travel up to 15%.
  
  

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.