What are the responsibilities and job description for the Lincoln of Wayne Automotive Service Department Dispatcher position at Lincoln of Wayne?
Job Overview
We are seeking a dedicated and detail-oriented Service Dispatcher to join our team. In this role, you will be responsible for coordinating and managing service requests, ensuring timely dispatch of service personnel, and maintaining effective communication with both clients and team members. The ideal candidate will possess strong organizational skills and have experience with various dispatching tools and software.
Duties
- Implements and maintains an effective dispatch system
- Maintains an organized and up to date route sheet
- Works with Service Advisors and Shop Foreman to effectively dispatch work properly to Technicians to optimize efficiency
- Prioritizing and controlling all comebacks to ensure proper and prompt attention
- Reviews status of jobs frequently throughout the day and reports any changes to the Service Advisors
- Communicate with Technicians and Parts department personnel to ensure timely
completion of work
- Track all ordered parts daily and inform Advisors, Technicians and Business
development department of all parts received.
Qualifications:
- Previous experience in Dealership Automotive service writing or Vehicle repairs
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with strong organizational skills
- Ability to focus on Efficiency
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $70,000