Demo

Tenant Services Coordinator

Lincoln Property Company
Norwood, MA Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/1/2025

Job Description

Job Description

Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

Scope of Responsibilities :

In cooperation with the Property Management Staff, the Tenant Coordinator works to meet the tenant service needs of the building and the management and administrative demands of the building management office.

Duties and Responsibilities :

Tenant Relations

  • Answer tenant questions via phone and email
  • Draft tenant letters and email communications
  • Distribute new tenant move-in information and coordinate new tenant meetings
  • Coordinate building services on holidays
  • Communicate with staff on special needs of tenants, following up with building staff to ensure completion
  • Schedule and coordinate building events (i.e., fire drills, tenant welcome events, tenant holiday gifts)
  • Maintain tenant contacts lists
  • Maintain emergency contact lists
  • Maintain certificate of insurance files for tenants, tracking dates and coverages
  • Maintain lease files, create new files as needed
  • Process tenant amenity requests including interior bike room use.
  • Maintain and assist with visitor schedule for the building including broker tours, construction work, and tenant requests.

Administrative

  • Answer phone in a professional manner providing answers when possible and transferring calls or taking messages as needed
  • Open, stamp and distribute mail
  • Prepare and send all outgoing mail and packages
  • Process new vendor requests
  • Code invoices and enter in MRI or similar Property Management Software
  • Prepare and mail out tenant rent statements
  • Input tenant receipts in MRI or similar Property Management Software
  • Coordinating vendor after-hours access, verifying proper insurance coverages and communicating all information to building staff
  • Maintain certificate of insurance files for vendors, track dates and coverages
  • Maintain, create and review files, move files to storage as needed
  • Assist with compiling monthly reports.
  • Education and Experience

  • High school diploma required
  • Some Accounting experience a plus
  • Commercial property management experience a plus
  • Qualifications

  • Advanced communication skills both oral and written
  • Strong organizational skills and attention to detail
  • Self-starter, able to manage multiple projects under pressure
  • Ability to work efficiently as a team member, dealing with coworkers and clients at all levels and disciplines
  • Ability to work independently
  • Ability to occasionally work flexible hours which may exceed 8 hours per day or 40 hours per week
  • Personable and friendly demeanor in person, on phone and in email
  • Proficient knowledge of Microsoft Office, including Word, Excel and Adobe
  • Ability to gain proficient knowledge of other software programs as required
  • Benefits

    We are pleased to offer comprehensive benefits including medical, dental and vision insurance, flexible spending accounts, company-paid life insurance, short and long-term disability as well as 401k plan with match.

    This position is 100% in-office . The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

    Pay Range

    55,000—$65,000 USD

    About Lincoln Property Company

    Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 562 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 164 million square feet of development since its inception in 1965 and has another $19.5 billion currently under construction or in the pipeline. For more information, visit : www.lpc.com.

    All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

    By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.

    Salary : $55,000 - $65,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Tenant Services Coordinator?

    Sign up to receive alerts about other jobs on the Tenant Services Coordinator career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $42,200 - $61,501
    Income Estimation: 
    $95,953 - $132,189
    Income Estimation: 
    $104,295 - $143,287
    Income Estimation: 
    $71,753 - $100,094
    Income Estimation: 
    $89,284 - $120,777
    Income Estimation: 
    $95,953 - $132,189
    Income Estimation: 
    $104,295 - $143,287
    Income Estimation: 
    $71,753 - $100,094
    Income Estimation: 
    $42,200 - $61,501
    Income Estimation: 
    $95,953 - $132,189
    Income Estimation: 
    $104,295 - $143,287
    Income Estimation: 
    $71,753 - $100,094
    Income Estimation: 
    $49,003 - $68,938
    Income Estimation: 
    $95,953 - $132,189
    Income Estimation: 
    $89,284 - $120,777
    Income Estimation: 
    $71,753 - $100,094
    Income Estimation: 
    $65,751 - $87,056
    Income Estimation: 
    $66,439 - $89,168
    Income Estimation: 
    $73,726 - $97,911
    Income Estimation: 
    $49,003 - $68,938
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Lincoln Property Company

    Lincoln Property Company
    Hired Organization Address Salt Lake, UT Full Time
    Job Description Job Description Lincoln Property Company does not accept unsolicited resumes from third-party recruiters...
    Lincoln Property Company
    Hired Organization Address Gaithersburg, MD Full Time
    Job Description Job Description We are looking for a skilled Building Engineer to perform technical and mechanical funct...
    Lincoln Property Company
    Hired Organization Address Herndon, VA Full Time
    As a Tenant Services Coordinator , you will work in tandem with property leadership and others as applicable to meet the...
    Lincoln Property Company
    Hired Organization Address Dallas, TX Full Time
    Overview If you love making people feel at home, you'll love working at Willow Bridge Property Company. Whether you're j...

    Not the job you're looking for? Here are some other Tenant Services Coordinator jobs in the Norwood, MA area that may be a better fit.

    Tenant Coordinator

    Lincoln Property Company, Norwood, MA

    DDS Employment Services Coordinator

    Open Sky Community Services, Wrentham, MA

    AI Assistant is available now!

    Feel free to start your new journey!