What are the responsibilities and job description for the Administrative Assistant position at Lindley Mills, Inc.?
About us
Lindley Mills, Inc. is a 100% Certified Organic Flour Mill that was established in 1755. We are proud of our 260 year heritage and family ownership, but continue to remain an innovative, professional, and customer service focused team. Our goal is to provide our bakers with a competitive advantage in their business by milling and shipping the highest quality, consistent, 100% Certified Organic flours to their doorstep.
Join us in making and shipping the best organic flour for our customers locally and nationally. We are seeking a dynamic Administrative Assistant to join our team part time and in person for at least 4 hours each day, primarily around the window of 10 am -2 pm with some flexibility. The ideal candidate will provide crucial support to ensure the smooth flow of our office environment and assist with shipping and receiving operations.
Must be able to pass a background check and drug screen. Must be able to lift 25 pounds safely, repeatedly, and comfortably.
*Responsibilities*
- Manage incoming calls and emails, directing inquiries to the appropriate personnel or answering basic questions as needed. Take orders and new customer information. Call in freight quotes.
- Make and print labels for e-commerce shipments and put together orders for shipment. Follow up on addresses, Fedex returns, Damaged Package Claims, Square invoices, and sample shipments. Assist online customers with website questions or manual special orders.
- Assist in loading customer pick up orders, making change, answering questions, and supporting the shipping and receiving team in communicating with truck drivers and internal personnel.
- Perform various administrative tasks such as data entry, filing, and document preparation
- Handle office supplies inventory and place orders when needed
- Learn and accomplish other tasks as needed to support quality control, operations, accounting, or e-commerce shipping
*Experience*
- Proven experience as an Administrative Assistant or in a similar role managing multiple priorities at the same time.
- Strong computer literacy, including typing skills and excel
- Excellent customer service skills including in person, phone, and email
- Ability to multitask and prioritize tasks effectively
-A truly successful candidate will be willing to help wherever needed to accomplish the business priorities of the day and will be able to take initiative in learning something new.
Joining our team as an Administrative Assistant offers a rewarding opportunity to contribute to our office's efficiency and success. If you are organized, detail-oriented, and thrive in a fast-paced environment, we encourage you to apply. We believe that both home and professional bakers should have access to high quality, consistent, 100% Certified Organic Flour no matter their size or location. Your success in this role allows greater access to incredible baked goods for these bakers, their customers, and the communities they serve nationwide. Come join us!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 per week
Schedule:
- 4 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Can you safely and repeatedly lift and carry at least 25 pounds?
Education:
- Associate (Preferred)
Experience:
- Customer service: 3 years (Required)
- E-commerce: 1 year (Preferred)
Ability to Commute:
- Graham, NC 27253 (Required)
Ability to Relocate:
- Graham, NC 27253: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20