What are the responsibilities and job description for the Automotive Service Advisor position at Lines Auto Service?
Job Overview
We are seeking a knowledgeable and customer-oriented Automotive Service Advisor to join our dynamic team. In this role, you will be the primary point of contact for customers seeking automotive services. Your expertise in automotive repair and maintenance will enable you to provide exceptional service, ensuring customer satisfaction while effectively managing service operations.
Duties
- Greet customers and assess their automotive service needs.
- Provide detailed explanations of recommended services and repairs, including shocks struts, oil changes, brake repairs, and engine repairs.
- Prepare auto estimates for services required and communicate these effectively to customers.
- Handle cash transactions and maintain accurate records of sales.
- Upsell additional services based on customer needs and vehicle condition.
- Maintain a clean and organized service area to enhance the customer experience.
- Collaborate with technicians to ensure timely completion of services while maintaining high-quality standards.
- Document all service writing accurately in the system for future reference.
Requirements
- Proven experience as an Automotive Service Advisor or in a similar role within the automotive industry.
- Strong mechanical knowledge with the ability to understand various automotive systems.
- Excellent communication skills with a focus on customer service.
- Experience in sales, particularly in upselling automotive services.
- Familiarity with auto estimating processes and cash handling procedures.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A passion for automobiles and a commitment to providing outstanding service.
Join us as we strive to deliver top-notch automotive services while fostering a positive environment for both our team members and customers. If you have the skills and dedication needed for this role, we encourage you to apply!
Job Type: Full-time
Pay: $60,169.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Retirement plan
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- No weekends
Ability to Commute:
- Bremen, OH 43107 (Required)
Ability to Relocate:
- Bremen, OH 43107: Relocate before starting work (Preferred)
Work Location: In person
Salary : $60,169 - $100,000