What are the responsibilities and job description for the Technical Instructor/Course Developer position at Link Solutions, Inc.?
Company Description
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.
Job Description
Link Solutions is seeking a Technical Instructor/Course Developer to join our team in support of the US Army's Combined Arms Center at Fort Leavenworth, KS.
- Must be a US Citizen
- Requires a Secret Clearance
- Non-remote (relocation incentive available)
As a Technical Instructor/Course Developer, you will design, develop, and deliver training in support of Combined Arms Center personnel and system users. You will ensure that all Combined Arms Center personnel and system users can effectively operate, manage, and benefit from the evolving suite of web-based applications.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage.
Job Responsibilities:
- Develop and maintain instructional content, including instructor-led and computer-based training (CBT) materials, quick reference guides, and standard operating procedures (SOPs).
- Conduct needs assessments, analyze user roles, and identify skill gaps to inform training content and structure.
- Track training effectiveness through post-training evaluations, feedback analysis, and learning assessments.
- Ensure all instructional materials comply with accessibility (Section 508) and Army instructional design standards.
- Collaborate with developers, business analysts, and support teams to remain current on system changes and enhancements.
- Organize and facilitate live training sessions, webinars, and workshops for system administrators, content managers, and end users.
- Deliver technical training on topics such as SharePoint administration, web portal management, user access procedures, and new application features.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
- Must be a US Citizen.
- Must be able to obtain and maintain a DoD Secret Security Clearance.
- Five (5 ) years in training development and delivery within a technical or DoD environment.
- Bachelor’s degree in computer science, IT Service Management, or other IT-related fields.
- IAT Level II Certification (CompTIA Security CE, CCNA Security Training, CySA , GICSP, GSEC) equivalent or higher.
- Must possess DoD 8140.03 / DoD 8570.1M CE Microsoft Certified Professional
- Experience with instructional systems design models (e.g., ADDIE) and adult learning principles
- Must be proficient in Microsoft Office 365, SharePoint, and learning management systems (LMS)
- Excellent presentation, communication, and facilitation skills
Preferred:
- Active Secret Clearance.
- Master’s degree or certification in instructional design or technical training (e.g., CompTIA CTT )
- Experience with video editing, e-learning development tools (e.g., Articulate, Captivate), or SCORM-compliant content
- Familiarity with DoD training systems and federal IT systems.
- Certifications such as AWS Certified Developer, Microsoft Certified: Azure Developer Associate, or Certified Secure Software Lifecycle Professional (CSSLP)
- Experience DoD software sustainment and modernization efforts
- Experience working in a Department of Defense (DoD) environment.
- Excellent communication skills (written and oral) and interpersonal skills.
- Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
- Problem solver and troubleshooter who thrives in resolving complex problems.
- Strong self-starter requiring minimal supervision.
Additional Information
This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next several weeks, at which time interviews and offers will be extended upon successful contract award.
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
