What are the responsibilities and job description for the Senior Conversation Designer position at LinkedIn?
Company DescriptionLinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.Job DescriptionThis role will be based in Mountain View, San Francisco or New York.At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.LinkedIn’s vision is to create economic opportunity for every member of the global workforce. Our global Product Design team advances this vision through quality, inclusive design. We're passionate about designing an equal, fair, and accessible platform that’s modern, engaging, and responsible.ResponsibilitiesDesign interaction flows for AI-driven chatbotsHelp train AI to match LinkedIn’s brand voice and tone by creating sample responses, guidelines, and conversation mapsCollaborate with researchers, product designers, content designers, product marketers, localization, prompt engineers, and legal representatives to ensure our chatbot content is consistent, natural-sounding, compliant, inclusive, and accessibleKeep up to date on best practices for conversation design, natural language processing, and natural language generationDocument and demonstrate processes, workflow, feedback history, and decisionsContribute to a library of new gen-AI content patterns and guidelinesHelp develop a chat persona, including a consistent voice and tone for LinkedIn's conversational experiencesWork with a global lens to deliver consistent content experiences across the product ecosystemIdentify opportunities for content design involvement within the business areaPresent case studies to the team, business area, and larger Design organizationCreate and influence processes to streamline production in the business areaCoach other disciplines in content / conversation design collaboration and practicesProvide tools, talks, tips, and forums to communicate value and elevate the writing of the entire teamQualificationsBasic Qualifications5 years of experience planning, writing, editing, and creating content strategy for web and mobile3 years of experience developing interaction flows and dialogue for conversational UIBackground in UX and experience collaborating with design and user researchTo be considered for this position, you must include your portfolio, website, or other samples of workPreferred QualificationsBA or advanced degree in Journalism, English, Communications, or related discipline such as Human Computer InteractionExperience with Natural Language Understanding or Natural Language GenerationExperience with writing for both consumer and enterprise audiencesExperience working on a global productExpresses a point-of-view through writing or speaking on topics related to content designDemonstrates ability to influence decisions on other projects within their business area and across a larger organizationExperience in creating clear, engaging presentations and documentation for stakeholders and key audiencesEffectively communicates the content experience to executives and stakeholdersDemonstrates an understanding of and empathy for other disciplines and points of viewWants to contribute to LinkedIn’s mission and visionSuggested Skills : Writing skillsCollaborationWorking across disciplinesFlexibilityStorytellingAdditional InformationLinkedIn is committed to fair and equitable compensation practices.The pay range for this role is $123,000 to $201,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.The total compensation package for this position may also include annual performance bonus, stock, benefits and / or other applicable incentive compensation plans.Equal Opportunity StatementLinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer.San Francisco Fair Chance OrdinancePursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.Pay Transparency Policy StatementAs a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions.Global Data Privacy Notice for Job CandidatesPlease follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants.#J-18808-Ljbffr
Salary : $123,000 - $201,000
