Benefits/Payroll Technician (Part-time)

POSITION TITLE: Payroll/Benefits Technician

IMMEDIATE SUPERVISOR: Payroll/Benefits Manager

SUMMARY: Assist in processing payroll, administering employee benefits, and maintaining records, while also providing support to employees regarding payroll and benefits inquiries.

ESSENTIAL FUNCTIONS/DUTIES BY CATEGORY:

Benefits:

• Assist in day-to-day benefits/payroll administration including enrolling new hires, participating in new employee orientations, answering questions, processing and reporting changes and terminations, and COBRA as well as leave management coordination with Human Resources.
• Assist in maintaining records, reports, correspondence, and provide assistance to employees with questions/issues regarding their benefits administration to ensure quick, equitable and courteous resolution.
• Assist in monitoring benefit enrollments, life events, retirement, and termination updates to ensure deadlines are meet.
• Assist the Payroll/Benefits Manager with Open Enrollment process for existing employees and retirees.
• Calculate, correct, and process required premium deductions; make financial adjustments and notify impacted employees.
• Ensure compliance under HIPPA regarding the Privacy Rule and with the Health Plan’s privacy policies and procedures by providing timely notice to employees under the requirements of the Health Insurance Portability and Accountability Act including notification of portability of life insurance products for all terminated employees and dependents.

Payroll:

• Research and resolve discrepancies of payroll information and/or documentation (time sheets/TimeClock Plus, leave time, etc.) to ensure accuracy and adherence to procedures prior to processing.
• Prepare SEMS reports, follow up on discrepancies to ensure an accurate payroll upload to IVEE.
• Calculate timecards and weighted average calculations.
• Verify calculation of monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs.
• Complete substitute/employee required maintenance as needed.
• Assist with TimeClock Plus approval and updates as requested.
• Assist in administering classified leave accruals and balance adjustments.
• Assist with onboarding of all new hires.
• Prepare weekly employee transaction reports and coordinate with payroll, as needed.
• Perform other related duties as required and assigned.
• Regular and reliable attendance.

Professional Standards:

1. Quality (Projects a genuine concern for quality. Work is accurate, thorough and well organized. Uses time wisely. Seeks out and takes responsibility for additional projects. Adheres to quality standards / procedures and frequently suggests quality improvement ideas. Develops systems and procedures to ensure high quality work. Consistently completes work on time. Encourages and develops practices for continuous improvement in work processes and systems; demonstrates and fosters creativity and technical excellence.)

2. Knowledge of job (The job and job-related responsibilities are well understood and reflected in job performance; exhibits continuous improvement and ongoing learning.)

3. Problem Solving / Independent Judgment (Effectively analyzes and solves problems. Makes high quality decisions in a timely manner. Self-reliant capacities to perceive, discern, or make reasonable decisions. Willing and able to exercise sound judgment. Breaks down complex problems into component parts and develops solutions in a logical/scientific systematic way. Develops, analyzes, selects, implements and evaluates optimum courses of action. Takes responsible actions and is accountable.)

4. Teamwork / Collaboration (Works well on a team. Demonstrates commitment to shared team goals. Builds relationships. Collaborates and cooperates in order to achieve group objectives. Listens, responds, and expresses disagreement constructively. Encourages all team members to contribute their ideas and skills. Shares own expertise with others. Fosters alliances with others as valuable resources; seeks and understands other people’s viewpoints.)

5. Initiative / Dependability (Identifies what needs to be done. Takes action prior to being asked or before the situation requires it. Does more than what is normally required in work situations. Resourceful and follows direction.)

6. Motivation / Self-Management (Strives to achieve. Perseveres. Demonstrates adaptability. Commits self and others to accomplish challenging objectives. Recovers quickly when progress is stalled by obstacles or adversity.

7. Technical Skills (Exhibits proficiency in and uses required computer applications to maximize efficiency.)

8. Communication (Communicates effectively both verbally and in written forms. Communicates up, down and across the organization and maintains constructive working relationships. Listens to others. Speaks clearly and concisely; expresses thoughts and ideas easily in groups and in one-to-one conversations. Conveys information (written/verbal) and ideas accurately and clearly. Provides input/feedback in a timely, direct and candid manner. Shows interest in what others have to say; listens well in a group to enhance understanding and quality of participation.)

9. Managing Change/ Adaptability (Demonstrates good understanding of organizational changes and communicates support and/or leadership for such change.)

10. Professional / Conflict Resolution (Positive approach. Recognizes, mediates and resolves conflicting people, priorities and resources. Displays professional and positive manner with students, families, employees, co-workers and administration. Ensures that conflicts are resolved in a professional manner and recognizes when to request additional resources to help resolve the situation.)

11. Professional development (Takes responsibility for own development and learning. Encourages and develops practices for continuous improvements in work processes and systems. Continually learns from personal experience; actively seeks opportunities for learning and self-development; requests feedback and welcomes advice when it is offered.)

12. Safety (Leads by example that safety is important. Adheres to safety policies and procedures.)

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM EDUCATION OR EXPERIENCE:

High School Diploma

Prior Benefits/Payroll/Human Resources experience preferred.

LICENSURE OR CERTIFICATION: NA

KNOWLEDGE, SKILLS, AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Working knowledge of employee benefits and payroll laws including federal/state/local laws.
• Working knowledge of procedures to administer leave programs and applicable laws.
• Ability to interpret and disseminate insurance and benefits information to individuals and groups.
• Ability to maintain confidentiality and discretion in daily operations and in the nature of benefits work.
• Excellent communication skills (written, verbal, etc.) and the ability to work effectively with applicants, employees, and administrators.
• Ability to effectively plan and prioritize workload.
• Ability to effectively understand, evaluate, problem solve and make decisions.
• Convey a positive, professional, and helpful image to staff and employees.
• Possess a high level of interpersonal skills and demonstrate poise, tact, and diplomacy to handle sensitive and confidential situations.
• Working knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MS Word, Excel, Access, PowerPoint, etc.).
• Continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Excellent organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Detail-oriented and able to maintain a high level of accuracy and attention to detail.
• Professional and a team player, ability to engage on all levels of the organization.
• Proven analytical skills, including the ability to transform disparate pieces of information and summarize analysis into understandable, actionable reports, and recommendations.

PHYSICAL DEMANDS: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

While performing the duties of this job, the employee is regularly required to stand, walk, speak, sit, and hear. The employee is regularly required to make keyboard entries in a computer and must have manual dexterity required to use the telephone, calculator, and a computer keyboard/mouse. Employee will sit for long periods of time. The employee is occasionally required to reach with hands and arms, stoop kneel, or crouch. Specific vision abilities required by this job include close vision and depth perception. The employee is occasionally required to lift and/or move up to 15 pounds. A physical examination is required within 30 days of employment verifying that the employee is physically able to perform the functions of the assigned job with or without reasonable accommodations.

WORK ENVIRONMENT: (The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Tobacco-free and drug-free, climate-controlled working and learning environment. Noise level in the work environment is usually moderate; however, due to the number of persons working in a limited amount of space, there can be distractions. Position demands meeting deadlines with severe time restraints.