Managing Director, Head of Alternative Fund

Managing Director, Head of Alternative Funds - US

The successful applicant will be responsible for managing a team of fund accountants to deliver seamless fund administration services to asset and fund managers of private equity funds. In addition, the role will be the main point of contact from the servicing team for private equity clients. This role will report to the CEO of the company.

Job description:

• Successful Expansion in US—Achieving operational stability, strong market positioning, and revenue growth in these locations.
• Client Retention Rate—Ensuring high satisfaction and renewal of fund administration services.
• Revenue Growth—Expanding fund administration services and onboarding new clients.
• Employee Engagement & Retention—Building a strong leadership team with minimal turnover.

1. Strategic Leadership & Business Growth

• Develop and execute the firm’s strategy for fund administration services.
• Drive revenue growth by identifying new business opportunities, expanding service offerings, and increasing client retention.
• Successfully expand and build up offices in Boston, Denver & San Francisco, ensuring strong local market positioning and operational efficiency.
• Oversee expansion into new markets or regulatory jurisdictions to grow the firm’s footprint.

2. Client Relationship Management

• Act as the senior point of contact for institutional investors, private equity firms, hedge funds, venture capital firms, and real estate funds.
• Ensure seamless fund launches and onboarding of new clients.
• Handle escalations and provide strategic solutions for client challenges.
• Strengthen relationships with existing clients by delivering high-quality services and understanding their evolving needs.

3. Financial Oversight & Profitability

• Monitor and optimize the profitability of fund administration services.
• Implement cost control measures while maintaining service quality.
• Develop and refine pricing models for fund administration fees to stay competitive and profitable.
• Align financial performance with strategic growth initiatives.

4. Leadership & Team Management (global)

• Lead and mentor senior executives across fund accounting, compliance, investor services, and operations.
• Successfully recruit, develop, and retain top talent for the new Boston, Denver, and San Francisco (existing) offices.
• Foster a high-performance culture with a focus on client service excellence.
• Align internal performance metrics with organizational goals.

5. Industry Representation & Thought Leadership

• Represent the company at industry conferences, regulatory forums, and networking events.
• Maintain relationships with regulators, institutional investors, fund managers, and industry associations.
• Publish thought leadership articles and insights on fund administration trends.

Qualifications

• Bachelor’s degree in B.A, Accounting or Finance or a related degree with a major in Accounting.
• An internationally recognized accounting qualification such as CPA, CA is preferable.
• Minimum of 15 years of experience in accounting with a specialty in private equity, and a combination of audit/fund administration and private equity funds experience is highly regarded.
• Excellent knowledge of accounting standards (USGAAP).

Other Skills

• Proven people management and leadership skills.
• Well versed in the private equity sector or auditing in asset management or fund administration.
• Results oriented and ability to multitask and manage high volumes of priorities in a fast-paced environment.
• Strong client focus and have high sensitivity for quality and accuracy.
• Strong organizational skills.
• Good verbal and written communication skills.
• Excellent time management skills with multi-tasking capabilities.
• Fluency in both spoken and written English.
• Proficiency in Excel and other windows-based software.
• Experience with fund accounting and alternative investments software solutions (E-front, Investran) is highly advantageous.