Infrastructure Operations Engineer / TOC Lead (SME)

LinTech Global Inc. is recruiting an Infrastructure Operations Engineer / TOC Lead (SME) to support our contract at the IRS/CI in Fairfax, Virginia.

Location: 100% Remote

Position Overview:

The Infrastructure Operations Engineer / TOC Lead (Subject Matter Expert) is responsible for leading enterprise-level IT infrastructure operations and modernization across the Agency's Technical Operations Center (TOC) and Client Management Support Services (CMSS) environments. This SME ensures reliable, secure, and scalable IT systems supporting over 3,700 users, including 2,600 special agents worldwide. The role requires deep technical leadership, hands-on infrastructure engineering, and alignment with Agency's compliance and program's mission objectives.

Job Duties:

• Core Area: Technical Operations Center (TOC)
• Lead O&M and modernization of IRS-CI infrastructure: servers, networks, virtualization, storage, and backup systems.
• Oversee application and server administration, patching, and lifecycle support across on-prem and cloud platforms.
• Ensure compliance with Treasury Directives and Federal IT Security mandates.
• Collaborate with CI Cybersecurity to harden infrastructure, enable remote operations, and secure endpoints.
• Drive efficiency via automation, configuration management, and monitoring tools (e.g., SCCM, Ansible, SolarWinds).
• Core Area: Client Management Support Services (CMSS)
• Direct endpoint lifecycle management: provisioning, imaging, deployment, and patching of workstations and mobile devices.
• Standardize and optimize client-side configurations across IRS-CI environments.
• Implement and oversee automated software distribution, remote support tools, and hardware inventory systems.
• Partner with User Support (US) and Cybersecurity (CYBER) teams for secure and resilient endpoint delivery.

Required Qualifications:

• 10 years of experience in IT infrastructure operations, system administration, or enterprise endpoint management.
• Deep expertise with Windows Server, Active Directory, DNS, SCCM, VMware, and cloud platforms (Azure preferred).
• Experience leading large scale infrastructure or endpoint modernization projects in secure federal environments.
• Knowledge of FISMA, NIST, IRS IT policies, and federal IT compliance standards.
• Proven expertise in technical operations with the ability to act as a senior advisor (SME) to federal stakeholders.
• Preferred: IRS-CI or Treasury experience highly desirable but not required.
• Certifications: MCSE, Azure Administrator, ITIL, Security or equivalent.
• Must be able to pass a background check in order to obtain a government public trust clearance.

Company Description

LinTech Global is an award-winning, ISO 9001:2008 certified business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.

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