People Services Director (PSD)

Pay Range: 110K-145K

Position Summary

The People Services Director (PSD) is a strategic partner to the Facility CEO and other leadership team members, responsible for defining, developing, and implementing people services initiatives. The PSD provides leadership and strategic direction for all areas of People Services, including:

• Employee relations

• Talent acquisition and assessment

• Compensation management

• Performance management

• Training and leadership development

• Policy and procedures

• Management of the People Services team

The PSD plays a crucial role in aligning HR strategies with the hospital’s operational goals, ensuring compliance with regulatory agencies, and fostering a positive work culture.

Minimum Qualifications

• Education:

  • High school diploma or equivalent – Required

  • Bachelor’s degree – Required

  • Master’s degree – Preferred

• Certifications:

  • PHR/SPHR certification – Preferred

• Experience:

  • Minimum of 5 years of progressive HR/People Services experience , with expertise in:

    • Employee Relations

    • Talent Acquisition & Management

    • Training & Development

    • Compensation Management

  • Experience in the healthcare industry is preferred.

  • Supervisory experience overseeing various HR/PS support roles – Preferred

  • Recent Union experience – Required

  • Experience overseeing employee relations for a large multi-site organization – Highly desirable

• Skills:

  • Strong analytical skills for complex decision-making

  • Advanced interpersonal and leadership abilities

  • Understanding of federal/state employment laws, CMS, OSHA, and Joint Commission compliance

  • Ability to manage budgets, compensation structures, and workforce planning

Essential Job Functions

• Develop, implement, and evaluate organization-wide People Services functions, including recruitment, compensation/benefits, and employee relations.

• Direct HR operations to ensure compliance with regulatory agencies (Joint Commission, OSHA, CMS, etc.).

• Lead and develop People Services staff, fostering a culture of continuous improvement.

• Ensure responsible management of departmental resources, optimizing efficiency and effectiveness.

• Design and oversee training and leadership development programs.

• Collaborate with senior leadership on workforce planning, talent strategy, and succession planning.

Knowledge, Skills, and Abilities

• Business Mathematics: Ability to compute rates, ratios, and percentages and analyze financial data.

• Advanced Computer Skills: Proficiency in HRIS systems, Microsoft Office, and data analytics tools.

• Complex Communication: Strong ability to convey complex information and influence decision-making at all levels.

• Problem-Solving: Ability to analyze varied and complex business challenges.

• Decision-Making: Independent judgment in setting priorities and recommending HR policies and programs.

• Project Management: Ability to handle multiple projects, delegate tasks, and oversee project completion.

Company Culture & Benefits

Who We Are:

People are our passion and purpose. As a 60-bed acute-care hospital, we provide full-service care, including:

• Joint Replacement Institute

• Surgical Services (inpatient & outpatient)

• Family Birthing Center

• Endoscopy & Cardiac Catheterization Lab

• Cardiopulmonary & Therapy Services

• Oncology Services

Why Choose Us?

• Comprehensive Benefits: Medical, Dental, Vision, and 401K (for full-time employees)

• Paid Time Off & Extended Illness Bank: Competitive PTO for work-life balance

• Employee Assistance Program: Support for mental, physical, and financial wellness

• Tuition Reimbursement & Loan Assistance: For qualifying employees

Application Process

We are an Affirmative Action, Equal Opportunity Employer. If you require accommodation during the hiring process, please contact us.