What are the responsibilities and job description for the Server/Waitstaff position at Lions Den Coffee Shop?
This is a start something to build off of I have not looked over it just punched it in the KRA assistant
**1. Ensure Customer Orders Are to Their Specifications**
- *What does winning look like?*
- Customer orders are accurately taken, prepared, and delivered as requested, resulting in high customer satisfaction and minimal complaints.
- *What does it take?*
- Listen attentively to customer requests.
- Double-check orders before serving.
- Communicate clearly with kitchen staff and baristas.
**2. Ensure Tables Are Clean at All Times**
- *What does winning look like?*
- All tables are promptly cleared and cleaned, providing a welcoming and hygienic environment for customers.
- *What does it take?*
- Regularly monitor and clean tables.
- Quickly remove used dishes and utensils.
- Restock table supplies as needed
**3. Build Customer Loyalty and Satisfaction**
- *What does winning look like?*
- Customers return frequently and recommend the establishment to others, leading to increased customer retention and positive reviews.
- *What does it take?*
- Provide friendly and attentive service.
- Engage with customers to ensure their experience is positive.
- Address and resolve any customer concerns promptly.
