What are the responsibilities and job description for the Volunteer Coordinator position at Lions Tigers & Bears?
The Volunteer Coordinator is responsible for managing the Lions Tigers & Bears’ volunteer program. This includes volunteer recruitment, training and scheduling with coordination of daily tasks, developing & maintaining the internship and outreach programs, facilitating daily educational visits, and providing overall oversight for the growth and development of the volunteer program.
ESSENTIAL FUNCTIONS
Manage and develop volunteer team (100 volunteers)
Implement and enhance volunteer training programs
Develop and oversee internship program
Coordinate daily educational visits
GENERAL DUTIES
Recruit and coordinate the on-boarding of new volunteers. Training new and existing volunteers. Including providing a robust new volunteer orientation that includes LTB history, current status, updated policies and procedures, reviewing safety protocols, completion of volunteer paperwork and entering volunteer information into database and collection of any fees.
Maintain and update volunteer database and stay in contact with volunteers to increase retention.
Volunteer engagement- Provide a welcoming and appreciative environment and communicate with department managers to encourage ongoing volunteer appreciation.
Managing, planning and organizing special events and outreach, including recruiting and training volunteers to fill all needed roles to ensure each event is adequately staffed.
Regularly spend periods of time working side-by-side with volunteers in order to ensure duties are being completed properly and providing volunteers with an opportunity to give feedback on their experiences. To ensure that volunteers are properly trained.
Organize and coordinate volunteer schedules, ensuring that LTB volunteer needs are covered each day.
Identify and organize training and education opportunities for volunteers to help keep them engaged and introduce them to additional volunteer jobs with increasing responsibilities.
Maintains the Gift Shop (stocking, inventory, Purchase orders).
Maintains the event and merchandise sea crates.
The Volunteer Coordinator assists the private Event Coordinator with and is on site for all special events and donor functions as requested.
Responsible for coordinating and managing all volunteer tasks, including volunteer committees, maintenance, and office tasks.
Other duties as assigned and needed
QUALIFICATIONS
Previous experience managing 100 volunteers
Excellent Customer Service Skills and “big picture” oriented
Effective communication and interpersonal skills (oral and written)
Maintain a positive and enthusiastic attitude
Ability to remain calm and problem-solve under pressure
Well organized and presents a neat, clean and professional volunteer department
Ability to determine accuracy, neatness and thoroughness of work assigned to volunteers, and coach and make any corrections needed
Proficient in MS Office and Outlook
Experience working with Volunteer Data Bases, such as VicNet : Volgistics
Observes, maintains, and ensures safety of workplace surroundings for themselves, volunteers and guests
Demonstrates initiative, effective time management, and exceptional attention to detail in a fast-paced environment
Ability to work both alone and as a team.
Must have a passion for animal welfare and the ability and willingness to educate, compel and inspire volunteer action to enhance LTB’s mission and overall strategic goals.
Commitment to working a varied schedule including early mornings, evenings, and weekends as needed.
WORKING CONDITIONS
Must be able to lift 40 lbs.
Willingness to work in seasonally changing outdoor environments, including inclement weather conditions, heat, cold, and ability to navigate rough terrain.
Standing, walking, sitting, and occasionally bending over and repetitive use of hands and arms.
Pay $60k negotiable with experience
PLEASE SEND RESUMES AND COVER LETTERS TO admin@lionstigersandbears.org
Salary : $60,000
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