What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Lisa Allen - State Farm Agent?
ROLE DESCRIPTION:
Lisa Allen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. We will teach you to be a risk advisor and uncover customer needs. We are looking to add someone with a winning and competitive mindset. Please take into consideration, this position will require a Property & Casualty and Life & Health license.
Lisa Allen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. We will teach you to be a risk advisor and uncover customer needs. We are looking to add someone with a winning and competitive mindset. Please take into consideration, this position will require a Property & Casualty and Life & Health license.
DUTIES & RESPONSIBLITIES
- Creating a welcoming experience for customers walking into our office
- Delivering a positive first touch in person and over the phone
- Build client relations through clear and concise communication
- Managing incoming calls and customer service inquiries
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Claims Submission
- Billing Clarification
- Offer outstanding customer support
- Work with our team to achieve common goals and grow the agency
DESIRED ABILITIES
- Excellent communication skills- written, verbal, listening
- Dedicated to customer service
- People-oriented
- Proactive in problem solving
- Pride in getting work done accurately and timely
- Ability to multi-task
- Comfortable in engaging in sales conversations
- Ability to effectively relate to a customer
- Positive Attitude
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
BENEFITS
- Group Life Insurance
- Paid time off (vacation, personal/sick time)
- Continuing education application and renewal fees paid for
- Reimbursement for licensing up to $500 (90 days of employment required)
- Simple IRA
- Hourly pay plus commission/bonus
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Monthly team training
- Great work/life balance
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Salary : $35,000
