RFE Research Coordinator

Position Overview 

The RFE Research Coordinator manages the process of obtaining and analyzing criminal records critical for responding to RFEs. This includes coordinating requests from various jurisdictions—state, city, and court—based on the unique needs of each case. Necessary skills for this role include a strong attention to detail, high levels of confidentiality, and fluency in both English and Spanish. 

Essential Job Functions & Responsibilities 

• Process criminal records requests based on specific case requirements, ensuring all necessary documentation is included 

• Prepare and submit formal requests to state, city, or court entities, tailoring submissions to meet jurisdiction-specific requirements 

• Monitor the status of outstanding requests and follow up with relevant agencies to ensure timely responses 

• Manage email inboxes to track incoming records and updates from various entities 

• Review and analyze received criminal records, extracting relevant details to support RFE responses 

• Maintain accurate records of all requests, updates, and case details in the case management system 

Essential Skills, Knowledge & Abilities 

• Possesses excellent bilingual (English & Spanish) interpersonal and communication skills, both written and verbal 

• Excellent organizational skills with acute attention to detail. 

• Proven ability to manage time effectively and meet deadlines. 

• Ability to navigate complex systems and processes in a fast-paced, results-driven environment. 

Minimum Qualifications 

• Bilingual (Spanish English) B2-C1 

• Highschool diploma or equivalent experience 

• Proficient with Microsoft Office Suite or related software 

• Legal background required, Attorney, Paralegal etc. preferred 

• Strong understanding of processes related to USCIS, particularly in the context of RFEs