What are the responsibilities and job description for the Administrator position at ListenUp?
Are you passionate about driving sales excellence and providing exceptional administrative support? We are on the lookout for a talented Sales Administrator to join our team! If you thrive in a fast-paced environment, possess excellent organizational skills, and have a keen eye for detail, this could be the perfect role for you.
Basic Responsibilities:
- Use POS to enter sales and payments.
- Track and process scheduled payments.
- Train and mentor new & existing personnel on administrative tasks.
- Manage account balances to discover outstanding debts or other inconsistencies
- Maintain tickets, keeping delivery dates up to date, watching for cancellations, etc.
- Collect all necessary information needed to calculate bills receivable
- Issue invoices and send them to customers
- Receive payments through various methods and check for credibility
- Send reminders for payments due to both sales staff and customers when needed.
- Update records with new payments, balances, customer information, etc.
- Answer questions and handle complaints from customers regarding bills
- Clean shared areas, trash, and related duties
Skills Required:
- Exceptional customer service skills including working through elevated service issues
- Self-directed and able to adhere to strict deadlines
- Capable of working effectively in a fast-paced environment
- Ability to learn and have an open minded approach to new concepts and procedures
- Maintains a high standard of integrity & professionalism
- Great communication, both spoken and written
- Excellent computer and contemporary business software skills
Required Experience:
- Experience in data entry
- Experience in customer service
- Strong knowledge of Google Office or Microsoft Office Programs
Required Certifications:
- High School Diploma or Equivalent
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Albuquerque, NM 87109: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24
