What are the responsibilities and job description for the Parts Advisor position at Lithia Volkswagen of Des Moines?
Dealership:
L0192 Lithia Volkswagen of Des MoinesVOLKSWAGEN of DES MOINES
Volkswagen of Des Moines is looking for a dedicated and customer-focused Parts Advisor to join our team! If you have a passion for the automotive industry, excellent communication skills, and a strong attention to detail, we want to hear from you!
Why Work at Volkswagen of Des Moines?
At Volkswagen of Des Moines, we take pride in providing a supportive and professional work environment where our employees can grow and thrive. We offer:
Competitive pay and benefits
Ongoing training and career development
A team-oriented workplace with a focus on customer satisfaction
Opportunities to work with top-tier Volkswagen vehicles and parts
A positive and inclusive company culture
Responsibilities:
Assist customers and technicians in selecting and purchasing the correct parts for their needs.
Maintain accurate inventory records, organize stock, and process orders efficiently.
Provide exceptional customer service, ensuring a positive experience for both retail and wholesale customers.
Process returns, warranties, and special orders in a timely manner.
Collaborate with the service and sales departments to ensure seamless operations.
Answer phone inquiries professionally and assist customers with their parts needs.
Stay up to date on Volkswagen parts, accessories, and promotions.
Qualifications:
Prior experience in automotive parts or service is preferred but not required.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment while maintaining accuracy.
Excellent communication and problem-solving skills.
Basic computer proficiency and experience with inventory systems is a plus.
A customer-first attitude with a commitment to providing top-notch service.
Join the Volkswagen of Des Moines team and be part of a company that values your skills and dedication. Apply today!
Check out our Service Department: https://wrenchway.com/shops/lithia-volkswagen-of-des-moines
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.